Organization Account Holder receives no response from Developer Support and app remains Waiting for Review

Our organization’s app has remained in Waiting for Review since 14 July 2026

We submitted multiple Developer Support requests by email and requested phone callbacks, also we request expedited review, but received no response and no callback.

The support endpoint has also returned failed response for create issue: resultCode 1200 (Account Holder not allowed to perform operation) resultCode 35 (missing solutionsOffered)

The Developer Program membership is active and the requests were submitted by the Organization Account Holder. Our company is incurring financial losses due to prolonged infrastructure downtime while our app remains in the App Review queue.

Could Apple verify whether our Developer Team support authorization or App Review queue is affected by a technical issue?

Thank you for your post. We have escalated your support case to Developer Support. The App Review team will contact you in App Store Connect once the review is complete. If you continue to experience issues during review, please contact us.

Organization Account Holder receives no response from Developer Support and app remains Waiting for Review
 
 
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