Apple Store Connect banking information still pending after 12 days

Question

TheNeutronboy OP

Created 4d

Replies 2

Boosts 0

Participants 2

Hi everyone,

I’m having an issue with my Apple Store Connect banking information.

After updating my banking details, Apple showed this message:

“Our banking updates are processing, and you should see the changes in 24 hours.”

However, it has now been 12 days and the banking information is still showing as pending. I also contacted Apple Store Connect Support, but I have not received any clear reply or update yet.

Has anyone experienced the same issue where banking information stayed pending much longer than 24 hours?

If you had this issue before, how did you resolve it? Did you need to resubmit the bank information, contact a specific Apple support team, or simply wait longer?

Any advice would be greatly appreciated.

Thank you.

Answer 1

Imasdeen OP

2d

I'm having the same issue. It's been 23 days since June 29th, and I've been trying to reach Apple Support almost every day. Each call I've had to wait at least 20 minutes, and for the last 2 days the wait has been over an hour each time. I've made approximately 10–12 calls so far, and each time I'm just left on hold. Has anyone found a solution?

Answer 2

TheNeutronboy OP

1d

Hi Imasdeen,

Thank you for your reply. We are facing the same issue. Our banking update has been processing for around 14–15 days, and Apple Support has not given us a clear answer yet.

Could you please share the Apple Support phone number or contact method you used to call them? It would really help us follow up faster.

I’ll also update you if we find a solution.

Thank you, Adrianne Lorenzo