I registered as an Apple Developer and paid the ~100 € fee. After that, I opened the Developer app, went to Account, and saw a button saying Enroll Now. I tapped it, it asked me to take a photo of my ID, and for some reason it told me to do it on my iPhone. I followed the steps, but the verification was rejected.
I tried several more times (in the app, on the web, and again from my iPhone) and now I only get the message:
“Your enrollment in the Apple Developer Program could not be completed at this time.”
I then tried contacting support. I used the “request a call” option, spoke to the automated system, and waited on hold. The call failed after about an hour. They called me back, I waited another hour, then again for ~20 minutes, and again… in total around 3 hours of waiting until the support hours ended.
The next day I tried again. This time I got through after about 7 minutes. The advisor told me the issue was caused by enrolling from multiple devices. They said I would receive an email where I should upload my passport, and then call back. I uploaded the document, called again, and ended up on hold for another ~3 hours until the support line closed for the day.
I’m actually writing this while still listening to the hold music, today it’s been about 1 hour and 30 minutes or so, so far.