First submission stuck in "Waiting for Review" since July 21

Hello, Our first app submission has been in "Waiting for Review" since July 21 with no status change (8 days). Submission ID: ff94d9d2-355f-4e9d-80ec-754d2f115a1f Date submitted: Jul 21, 2026 at 2:32 AM Support Case ID: 20000120781483

This is our first submission from a new developer account. The App Review Information section includes a demo account for the business panel, and the customer side is usable without login. We contacted App Review Support on July 27 (case above) but have not received a reply yet. Any information about the status would be appreciated. Thank you.

First submission stuck in "Waiting for Review" since July 21
 
 
Q