iOS app stuck in “Waiting for Review” for 11+ days

Question

Created 3d

Replies 4

Boosts 2

Participants 6

My iOS app was submitted on July 23 and has remained in “Waiting for Review” for more than 11 days. It has never progressed to “In Review.” This is the first submission, and Apple is single handedly delaying the launch of my business.

App Store Connect shows no outstanding messages, metadata issues, agreements, or actions required from me.

So far, I have:

Contacted Developer Support and opened a case
Submitted an expedited review request
Waited hours on hold without reaching an agent
Contacted Apple Business Support, which redirected me back to Developer Support using a noreply email

Could an Apple staff member please help!!!

For privacy, I am not posting my app name, Apple ID, bundle ID, case number, business name, or screenshots containing account information. I can provide those details privately to verified Apple staff.

Answer 1

SuitedLogic OP

3d

I am in the same boat. Submitted on July 22nd. It says Waiting for Review, even though the submission process says it takes "Up to 48 hours" it has been 12 days. I was very patient for the first 7 days, but there has been zero communication, no response to repeated support requests (Case ID: 20000122861358) over 4 days. I spent over 3 hours on hold - finally got to a person who then told me there is no phone support for apple developer accounts (even though it was a call back from the developer.apple.com support site, they called me!). I asked for a manager, he said he could not escalate this request, I asked for his name, and he hung up on me. I am now on another call for more than 2 hours, still no pick up.

I don't know what to do here, I am similarly stuck launching my business with no escalation path. There also appears to be a lot of these types of posts on this forum. So what is the solution? Android says it can take up to 7 days and they posted the app in 24 hours.

In the time I have been waiting I have already developed a second app that is now live on Google Play, which has also been sitting in review with Apple for over a week. This new app is much smaller and should be a very easy review, but no traction on that either.

Answer 2

App Review OP

Apple

3d

Thank you for your post. We have escalated your support case to Developer Support. The App Review team will contact you in App Store Connect once the review is complete. If you continue to experience issues during review, please contact us.

Answer 3

scottfromaustin OP

3d

We are in the same boat as the others. We now have 4 apps waiting for review for days now. They are not new apps, and have customer fixes that need to be deployed asap. It usually takes hours for the review, but it's been many days now Apple. What's going on? Can you help some how? Thank you for your attention.

Answer 4

Claude31 OP

3d

@scottfromaustin,

What's going on ?

This article may provide some answer:

Apple’s App Store is under siege, and the culprit is vibe coding — AI tools that let anyone build apps by describing what they want in plain language. New app submissions surged 84% in a single quarter, the largest jump in a decade, according to The Information. Approval times have ballooned from 24 hours to as many as 30 days as Apple’s review infrastructure buckles under the pressure.

Can you help some how?

May be some AI can help ? 😉

More seriously, solution ? Will it be 'vibe reviewing', where AI will review our apps. But then good luck to try and convince AI to change its conclusion.

@developer999

is it a first version of the app or an update ?
please don't forget to close the thread once your case is solved and indicate when it was solved. Good luck.