App Stuck in Waiting for Review for Nearly a Week — Multiple Support Requests Unanswered

App Store Distribution & Marketing App Review
sakamoto_real OP
Created 5d
Replies 6
Boosts 2
Views 314
Participants 6

Hello,

My app Jewel Coloring Go! (App ID: 6785241915) appears to be stuck in the App Review process, and I would like to check whether there may be an issue with this submission.

The current version was originally planned for release on July 31, 2026. However, today is Auguse 9, 2026, and the app is still in "Waiting for Review."

Current status:

Waiting for Review No messages in Resolution Center No requests for additional information We have also submitted multiple Support inquiries but have not received any response so far.

This version is particularly important to our team, as it is tied to a planned release schedule and user acquisition activities that had already been prepared in advance. Given the unusually long delay, we are unsure whether the submission is proceeding normally or if there may be an issue requiring attention.

If an Apple staff member could help check the status of this submission, it would be greatly appreciated.

Thank you for your time and assistance.

Replies  6
Boosts  2
Views  314
Participants  6
christopherking OP
5d

Pretty much same timeline for me. 7/30 submitted for review, still waiting. And getting the sense that there are a lot of developers in the same boat.

But Apple isn't commenting on this exceptional delay despite it being pretty much obvious to everyone else involved. Would be nice to get some clarity on what to expect moving forward.
Claude31 OP
5d

@sakamoto_real I searched on the appStore and found there is another app called jewel coloring (without go!).

Is it the first submission of the app ?

If so, maybe this is causing a problem ?
SonLe1106 OP
15h

I got the same problem here:

  1. July 31: first submission.
  2. August 10: after waiting for so long, I assumed there was a problem with the review queue -> cancel and resubmit. I attempted to submit an expedited request, but there was an issue with Apple service.
  3. August 13: request a call with the Support Team. There was a guy named Tony who answered. Unfortunately, even Apple's staff is unable to access their internal system, as he told me that, and "he don't know why"?
  4. August 14: request a call again. Apple staff - Andy took up the phone and said he could not do anything about this situation and said... I just have to wait.

From my perspective, this could be due to the August 8 maintenance, and I'm not sure what the next step is other than to wait.
d@n OP
8h

me2, same over a week in waiting for review status
Wael-El-Hajjar OP
4h

Mines been over a week now with no responses to email tickets provided, if the queue is long all i and my team need is just communication!

Have you received an update yet?
VirtusOpus OP
1h

Same for me too, waiting for more than 1 week.

App Stuck in Waiting for Review for Nearly a Week — Multiple Support Requests Unanswered
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