Stuck in review

Good day,

I have 2 apps, both first time submissions, stuck in review.

the first one has been there since August 2nd. It doesn’t look like there is any missing metadata or other information. no error messages just ‘yellow waiting for review’.

Is there anyways to check what’s holding it up? Or is just taking so long because it’s a first time submissions?

Same here, (6782097197). Stuck 'In Review' since august 3.

Before this I requested a consult by telephone but never heard back. Requested an expedited review yesterday but so far no luck.

Also noticing a possibly related symptom: a new TestFlight build for the same app won't install for our internal tester (generic "could not be installed" / "app is not available" errors), even though App Store Connect shows it as "Testing" and the tester's Apple ID is confirmed correct. Ruled out device-side causes (restart, storage, network, reinstalling TestFlight itself). But not really sure if that is somehow related.

Curious whether others seeing this have found anything that actually got a response from Apple, or whether this eventually just resolved on its own.

Interesting, I have tried it on a few different test devices and still no luck. Just have to be patient I guess.

What kind of app do you have? mine is a straight forward utility app so I dont think it should have any age or privacy issues. let me know when yours eventually gets approved.

Its a personalized running app that gives tailored advice and schedules. I had a few rejections before because I misunderstood some things. Did you have rejections or was it the first submission?

Nope! No rejections, I did first have a bunch of missing information in the various tabs business etc.

but now it’s just sitting there.

its a fairly simple app, no subscription just a pay once utility.

Stuck in review
 
 
Q