My Apple Developer Program subscription is active and has been charged since August 4, 2026. It appears in Settings > Media & Purchases > Subscriptions as "Apple Developer — Apple Developer Program Membership — EUR 98.99 — Renews 4 August 2027".
Order Number: MXG5MQXMB7 Sequence: 1-14176576193 Document: 684171427919 Region: France
Apple Developer Support has already confirmed on these forums that Developer Support requested documents to review my enrollment on August 5th, 2026.
The problem is that the request was sent to the email address that was on the account at that time. That address was on a domain that has since expired. The message bounced and was never delivered, so I never saw it and no documents were ever submitted.
The account email was corrected on August 6 to app.dev13 [at] icloud.com and has worked since. The account name was corrected to my legal name the same day. Both are current and reachable.
Current state: developer.apple.com/account still shows "Purchase your membership" with the header "(Pending)". The Apple Developer app shows "Enrollment Pending" with the Enroll button greyed out. There is no identity verification prompt anywhere in my account and no self-serve way to trigger one. I have not clicked "purchase your membership" because I already hold an active paid membership and will not be charged twice.
What I need is the document request from August 5 reissued to app.dev13 [at] icloud.com. My government-issued photo ID is ready and I will upload it the same day I receive a working link.
If that request has lapsed and cannot be reissued, please tell me the correct path forward, including whether I should cancel this enrollment and start a new one. I have been blocked for 17 days and I need a definitive answer either way.
I have also opened a case through the Developer Contact form.
