App stuck “In Review” for 10 days – is anyone else experiencing this?

Hello everyone, My app has been stuck in “In Review” for around 10 days without any update. I have not received any rejection, metadata request, or additional information request from the review team. The app is simply remaining in review with no movement. What worries me the most is that I have already contacted the App Review Team multiple times through App Store Connect, but I still have not received any response. Is anyone else experiencing the same situation recently? Have you found any effective way to speed up the review process? Thank you very much.

We submitted an update of a critical bug fix 2 days ago, expecting it to go through review within 10 hours, which was the the average time until now. I then filed an expedited review request the next morning. 18 hours after that (8 hrs. ago since this writing), I wrote to support to get a status update. No response at all. Dead silence. Not even a response to the expedited review request, which we very rarely use. Frustrating!

Sorry to hear about this stressful experience. We're currently at 21 days. You're not alone, Apple seem to be having some kind of internal issue.

App stuck “In Review” for 10 days – is anyone else experiencing this?
 
 
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