Extremely Frustrating Developer Account Migration Process

Question

Created 2w

Replies 4

Boosts 2

Participants 5

I am posting here because the process of migrating my Apple Developer Program membership from an individual account to an organization account has become incredibly frustrating.

I submitted my migration request on July 2 and provided all of the requested company and account information. As of today (September 1, 2026), 61 days have passed without the migration being completed.

I understand that account changes may require verification, but waiting more than eight weeks with no clear timeline or meaningful progress is unreasonable. This delay is affecting my ability to manage my developer account and conduct business under my company’s legal entity. I have complied with every request and supplied the necessary information, yet I still do not know what is holding up the migration or when it will be completed.

I would appreciate a clear explanation of the current status, whether anything further is required from me, and a concrete timeframe for resolution. If anyone from Apple Developer Support can escalate this matter to the appropriate team, I would be grateful.

I have received many emails from the Apple team with the exact same message. None of them have stated any substance of value; they have simply stated that the process is underway, without providing any clear details on timeline or expectations.

Has anyone else experienced such a lengthy delay when migrating from an individual membership to an organization membership? If so, how was it ultimately resolved?

Answer 1

Etresoft OP

2w

Has anyone else experienced such a lengthy delay when migrating from an individual membership to an organization membership?

Obviously yes. I regularly see people with similar complaints.

If so, how was it ultimately resolved?

Nobody knows. The original posters (OPs) very rarely follow up. It's much more likely for someone else to ask for a status update 3 years later. As as you might expect, it rarer still for the OP to respond.

But it's important to remember that it's only people who have problems that complain about it. There's no way to tell how many individual->organization migrations happen successfully.

Another problematic aspect is that people never ask for advice until they start a process and it stalls. It most cases, it would have been better to create a new account for the organization and stay in a more automated flow. It's unlikely that apps from the individual account are generating enough money to make them worth keeping. And if they are, it's a big risk to put them on ice for an undetermined length of time until the migration completes.

I realize you're asking Developer support and not me. But given your past experience, it's reasonable to assume they aren't going to respond. 😄 They definitely aren't going to respond in a public forum.

Answer 2

Apple Developer Support OP

Apple

1w

Hello,

Thank you for your patience. Our teams have been reviewing the documentation you provided and will be following up with you soon.

Please understand we're not able to provide enrollment-specific support in the Developer Forums.

Best regards,

Developer Support

Answer 3

Barrysela OP

1w

I’m experiencing the same issue.

I submitted a request to migrate my Apple Developer Program membership from an Individual account to an Organization account on August 4, and it is still under review more than a month later.

I’ve contacted Developer Support several times and the case has also been escalated to a Senior Advisor. I’ve been told that the migration is “actively being reviewed” and has been “prioritized,” but unfortunately they are unable to provide any ETA or further information about what is causing the delay.

This is particularly frustrating because the migration is currently blocking our first App Store release (We were not aware that we needed an organization account specifically for our app), so there is very little we can do other than wait.

If anyone who has experienced a similar delay eventually had their migration completed, it would be very helpful to hear how long it ultimately took and whether anything helped move the process forward.

Answer 4

DeeBoss OP

1w

I'm in a similar position, I started the process on the 5th of August and it took emailing/calling several times before getting feedback my documents weren't accepted on the 17th of August.

I had to keep resubmitting until they finally accepted the format on the 21st. Since then there's been zero progress for all the senior advisors my case has been escalated to.

All I get is apologies and people saying my case is being looked at with no ETA in site.

I've given up at this point, Apple have basically frozen my account, I can't update my app or release anything to the app store because my team ID has been floating in the void since starting this process.

Its really made me consider finding ways to deliver applications/services without having Apple as my only platform because from the app approval process, to opening and now upgrading my app its been a terrible show and just a massive headache.