App Review Delay and No Response from Support

Even a simple reply that you are backed up and an acknowledgment that my app is in the queue would be appreciated.

They seem to have started doing that recently. However, I'm sure there's a backlog of responding to questions about the backlog.

I've read advice on the forums about cancelling and resubmitting, but I've already waited 2 weeks and don't want to go the back of the queue. The status has been "waiting for review" for this period, so I assume you have it and it's in a queue.

I've seen many reports of longer waits. I just saw one of the rare questions where the OP followed up with an update. Their review took 1 month but was approved: https://developer.apple.com/forums/thread/818081

I did finally get traction today. They rejected because I had a share the app links with Apple store and Play store links. They want the Google one removed, so I simply removed both. I guess self-promotion is only allowed for friends that also have iPhones.

Back in the waiting for review again, hopefully it won't be another two weeks.

App was approved today, so additional 4 days after resolving. Began on August 20th and approved on Sept 7th.