Hi all — hoping someone has run into this. restorePurchases() (via Flutter's in_app_purchase/in_app_purchase_storekit plugin, which wraps StoreKit) consistently returns zero transactions for an Apple ID that has a confirmed, currently active auto-renewable subscription to my app.
Evidence the subscription is genuinely active:
Settings → [Apple ID] → Subscriptions shows the subscription as active for this Apple ID. Independently confirmed via the App Store Server API (GET /inApps/v1/subscriptions/{originalTransactionId}) that Apple's servers currently recognize this subscription.
Details:
originalTransactionId: 2000000099299646, original purchase mid-2022 The App Store Server API's "latest transaction" for this ID resolves to environment: Sandbox, even though this Apple ID has also made real Production purchases over time — wondering if mixed Sandbox/Production history on one Apple ID could be affecting restorePurchases()'s results Tested on a real device, iOS [version], with and without an explicit SKPaymentQueueDelegate set — no difference in behavior
Would appreciate any insight — thanks!
I'm a Windows-based developer without direct Xcode/Mac access, so I'm not able to easily put together a native Xcode sample project for Apple's formal Code-Level Support process. If any Apple engineers reviewing forum posts are able to help investigate without a strict native reproduction, or can point me toward what a cross-platform (Flutter) reproduction would need to include to be useful, I'd really appreciate it. Happy to provide any additional logs, transaction IDs, or details that would help.