Hello,
I originally submitted my app for review on August 30th. After waiting 12 days, I eventually closed that review request since it was so far behind in updates and published a new app review request. (I recognized after the fact that this was probably a mistake.)
After waiting another 5 days, I eventually found that I could request an expedited review, which did have a quick turn-around in terms of feedback. Unfortunately, that was a rejection.
The rejection reason is: "Since the app includes tips, tools, predictions or other information related to real money gambling, real money betting, or real money skill-based gaming, you must select 'Yes' for 'Gambling' in App Store Connect."
This explanation contradicts what the metadata selection criteria is in the form, which states: "Betting or wagering using real money or in-game currency that may be exchanged for real money." The info icon also states: "May include: casino or card games, sports and non-sports betting, or lotteries and raffles."
I originally selected "No" to "Gambling" because my application does NOT allow any form of gambling, and the TOS is clear that no gambling, raffles, or anything else of that nature is allowed on the platform. The application is a poker social network, and it does not provide any more capability that Facebook Instagram, X, or any other social network insofar as gambling goes.
Nonetheless, I updated my application metadata to change "Gambling" to "Yes" 3 days ago, almost immediately after I was asked to do so. (Hopefully answering yes does not bite me in the review process since the application does NOT allow gambling.)
I have heard nothing more since then, and I'm wondering how long I should wait again to expect to have my app reviewed. Altogether, it's been 21 days so far, and I'm essentially blocked at this point since I am trying to market the app, but have nowhere to point potential users who have Apple devices.
Can anyone help get things moving forward for my application? Thank you!
- Application Name: PokerNexus
- Application Bundle: com.pokernexus.app
- Application ID: 6800184564
Currently Unavailable App Link: https://apps.apple.com/us/app/pokernexus/id6800184564