Hi everyone,
Our app karma was rejected on September 26, 2026. We addressed the cited guideline, uploaded a corrected build, and resubmitted on September 30, 2026. It has now been in "Waiting for Review" for over 7 days with no movement, no transition to "In Review", and no communication.
App ID: 6802780228 Support Case ID: 102989126804 Expedited Review requested: October 2, 2026 (no response)
Everything on our side is in place: agreements active, DSA compliance active, metadata and review notes complete. The app is free with no in-app purchases, so there are no banking or Paid Apps Agreement dependencies. We have not cancelled or replaced the build since resubmitting.
We are launching in Athens, Georgia this week. Local businesses and organizations are already signed up and waiting to be onboarded, and we have marketing activations and spend committed and running on the ground. All of it depends on users being able to download Karma.
Has anyone seen a resubmission after rejection sit in "Waiting for Review" this long recently? Is there any escalation path beyond an expedite request and a support case for a submission that appears stuck rather than queued?
Thank you.