Our new app, Know Your Rights NSW (Apple ID 6818719576), was submitted on 3 October 2026 and has remained in “Waiting for Review” without ever entering “In Review”.
Developer Support has confirmed under case 102988407459 that the submission is correctly queued and that no action is required from us.
However, when attempting to request an expedited review, Apple’s expedited-review system reports “You don’t have a submission in review”, despite App Store Connect showing the app as Waiting for Review.
We have requested that Developer Support investigate and escalate this apparent inconsistency. The delay is now also affecting a coordinated cross-platform release, as the Android version has already been approved and distributed through Google Play.
As a paid developer service, the lack of meaningful communication, transparency and a clear escalation pathway during an extended review delay leaves a lot to be desired. At this point, we are simply seeking clarity as to whether the submission is progressing normally or whether there is an internal issue preventing it from entering review.
