Hello Apple Developer Community,
My Apple Developer Program membership has expired, and I am unable to renew it because the Renew option is missing or disabled.
I originally enrolled through the Apple Developer app. I have already submitted multiple support tickets, but I have received no response. I have also tried contacting Apple Developer Support by phone, but the call option consistently shows as unavailable.
What I have tried:
Checked my Apple Developer account on the website. Checked the Apple Developer app. Tried to contact Apple Developer Support through existing support cases. Attempted to reach phone support.
Current issue: My membership remains expired, and there is no available renewal option. I need help identifying why the renewal option is missing and how I can restore my existing membership.
Could an Apple Developer Support representative please review this issue or advise me on the appropriate escalation path?
Business Impact and Urgency:
This issue is having a serious impact on our app availability. Since my Apple Developer Program membership expired, our app is no longer available for users to download from the App Store, affecting our users' ability to access the app and potentially impacting our business and customer trust. This is not merely a renewal inconvenience; it is an urgent production issue that requires immediate attention. I have made repeated attempts to contact support but have received no response, and I am unable to reach phone support. I respectfully request that Apple escalate this case to the appropriate team and help restore my membership and app availability as soon as possible.
Existing support case ID: 102990226681
Membership expiration date: 2nd October 2026
Thank you for your help.