Hi everyone,
On September 28, I enrolled in the Apple Developer Program as an individual and paid the $99 fee(I confirmed the charge with my bank). I got the invoice and a “We’re processing your order” email, but I haven’t received anything from Apple since then, while the payment page says "Your purchase may take up to 48 hours to process" and my account is pending. My account still doesn’t show active membership. I expected to be asked for ID verification and contact details, but I didn't receive anything. The payment details and Account info are the same.
I’ve contacted Developer Support twice through the portal and only got the automatic reply with a case ID.
Details:
Country: Tanzania Enrollment type: Individual Payment: completed, invoice received
Is there something I'm supposed to do?
Has anyone in a similar situation, especially in East Africa, had this resolved? How long did it take, and did you need to do anything (ID verification, a phone call, contacting a particular team)? Any advice from Apple staff would also be appreciated.
Thank you!