Apple Developer Program membership suspended — no response from Compliance Review since September 23

Developer Tools & Services Apple Developer Program
Evilgen21 OP
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Hello Apple Developer Support,

I am seeking assistance with an unresolved Apple Developer Program membership suspension. I have contacted Apple Support multiple times, but I have not received a substantive response or a resolution.

My details:

  • Team ID: 66V7X33MB7
  • Membership suspension date: September 23, 2026
  • Support cases:
    • 102974106735 — Membership and Account
    • 102989934971 — Membership and Account / Program Purchase and Renewal
    • 102994198893 — Development and Technical / Certificates, Identifiers, and Provisioning Profiles

Background

On September 23, 2026, I received an email from the Apple Developer Relations Team stating that my membership had been suspended due to suspected involvement in digital asset activities under Sections 14.8(a) and 2.8 of the Developer Program License Agreement.

I am an individual developer, and my applications do not involve cryptocurrency, digital asset trading, custody, exchanges, or any of the other services listed in Apple's notice.

I replied to the original email on September 23 and September 24, and followed up again on October 5. I have received no response from the team handling the review.

been sent by the team handling the compliance review. However, I checked my inbox, spam, and other mail folders and could not find that email. However, I checked my inbox, spam, and other mail folders and could not find that email. I followed up with support, but the matter remains unresolved.

Current problems

  1. The Certificates, Identifiers & Profiles portal displays this error: "Unable to find a team with the given Team ID '66V7X33MB7' to which you belong."

  2. The enrollment and renewal process displays this error: "Your Apple Account is already associated with the Account Holder of a membership."

  3. My existing apps are no longer available for new downloads on the App Store.

I cannot resolve this issue through the developer portal, and my existing support cases have not resulted in a substantive response.

My request

Could an Apple Developer Support representative please check the status of my existing cases and help route this issue to the appropriate team responsible for the membership suspension and compliance review?

I am not trying to create a new membership. I need assistance resolving the suspension of my existing membership and restoring access to my existing developer team.

I would greatly appreciate confirmation that this issue has reached the appropriate team and information about the next steps.

Thank you for your time and assistance.

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Apple Developer Support OP
Apple

Hello,

Thank you for your post. Developer Support has provided you guidance in one of the case numbers you mentioned. Please follow their guidance.

It is important to note that account specific matters fall outside what the forums are able to address. Developer forums are focused on software and accessory development questions. Please understand that we do not review individual account, or membership status questions for privacy reasons.

Best regards,

Developer Support
Evilgen21 OP

Hello Apple Developer Support,

Thank you for your response. However, I would like to clarify that I have not received any actionable guidance or instructions resolving my issue in any of the support cases I mentioned.

Could you please specify which of my cases you are referring to and when the guidance was provided? The case numbers are:

  • 102974106735
  • 102989934971
  • 102994198893

I have checked my inbox, spam folder, and all mail folders. I also followed up on my original email regarding the membership suspension, but I have received no response from the team responsible for the review.

The response on these forums is currently the only response I have received from Apple regarding the status of my issue. I have also tried contacting support by phone, but resolving the matter by phone has been difficult because I am located in another country.

My membership remains suspended, my existing Team ID is not recognized by the developer portal, and I cannot renew my membership. My apps are unavailable for new downloads.

I understand that the forums cannot resolve individual account matters. I am simply asking for clarification about the guidance mentioned in your reply and how I can obtain an actual status update on my existing cases.

Thank you for your understanding.