Hello,
I'm trying to enroll in the Apple Developer Program as an individual through the Apple Developer app, but my enrollment is blocked.
Developer Support (Case ID: 102990307842) told me that my identity has already been verified with a different Apple Account, and that I need to use that account to enroll. However, I cannot identify which Apple Account it is.
What I have already tried:
- Checked every email address I may have used on iforgot.apple.com. All of them returned "This Apple Account is not valid or not supported."
- Looked up my phone number on iforgot.apple.com. It only shows my current Apple Account, the one I'm posting from.
- Searched my email history for any enrollment or membership emails tied to another account. Nothing was found.
- Contacted Developer Support by phone and email. I was told they cannot provide further support unless I find the other account.
I may have started an enrollment with another Apple Account in the past, but I no longer have any record of it.
My questions:
- Is there a way to verify my identity by a method other than the Apple Developer app, such as uploading identity documents? The Identity Verification help page says to contact support for other verification methods.
- Could the identity verification linked to the other account be reset, so that I can verify again with my current Apple Account?
- If neither is possible, could you at least tell me whether the linked Apple Account is still active or has been deleted?
I'm ready to provide my government-issued ID or any other documentation needed. If anyone has resolved a similar situation, I'd appreciate hearing how.
Thank you.