Unusually long Apple "waiting for review" time

This situation is odd for me. I've been running another app on this Apple developer account since May, all new submissions for review are usually within 24 hours and even the first initial review took 3 days.

I've recently submitted a new app for review that has now been in review for over 2 weeks but the problem i'm having is the app is already live on the play store with over 15,000 users (social media blew up) and i'm stuck here not knowing what the timeline is for release on iOS (and over 22,000 on an email waitlist for iOS). I'm not here to brag numbers but when Apple says they need a reason for expedited review... this is it.

Anyone have any tips? i.e. ways to contact the Apple review team? I've tried emailing but no luck as of yet.

I wish there was a better process. I have been waiting to get approved since September 29th and I have opened multiple email requests and tickets. No response at all. I wish I knew what to do myself.