Done Spend (App ID 6798325949) in “Waiting for Review” since 4th October 2026

App Store Distribution & Marketing App Store Connect
JudeAustin01 OP
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Hello,

Our app Done Spend App ID 6798325949, published by Done Technologies AB has been in “Waiting for Review” since 4th October 2026 with no change in status.

The previous submission was rejected under Guideline 4.3(a) on 7 October. We replied in App Review messages explaining that Done Spend is a separate product for a separate regulated market: it is published by Done Technologies AB, its cards are issued by Mynt AB (authorised by Finansinspektionen), and it serves Norway and Sweden. The similar app, Accountabl, is a UK product run by a different legal entity. We also updated the App Review demo credentials at that time.

We’ve checked App Store Connect and there are no outstanding agreements, metadata issues or unanswered messages. We have a customer launch planned for November and would be grateful if App Review could look into the status of this submission.

Thank you.

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Pokpong OP

Because the earlier decision was under 4.3(a), I’d make the follow-up focus on what makes Done Spend a distinct product in the app itself, not only the different company, issuer, or country. Apple’s guideline addresses apps that share a similar binary, metadata, or concept, so describe the concrete differences in the user workflows, features, target customers, and content, and point the reviewer to those screens in the demo account.

Since the current build is still Waiting for Review, keep it submitted and follow up in the existing App Review conversation or support case with the submission ID and build number. Ask whether they need any clarification about the revised demo credentials or the 4.3(a) response. I wouldn’t submit another build just to try to change the queue; if the app is rejected again, address the exact finding in one clear response or appeal.
JudeAustin01 OP

Hello,

Thank you for your reply and the guidance.

As suggested, we have kept the current build in review. The details are:

  • App: Done Spend
  • App ID: 6798325949
  • Submission ID: [submission ID]
  • Version / build: iOS 1.0.1 Build 8
  • Submitted: 4 October 2026, in Waiting for Review since

We responded to the Guideline 4.3(a) decision in App Review messages on 7 October, and the demo account credentials in App Review Information have since been corrected. Following your advice, we have also added notes to App Review Information on how Done Spend differs from Accountabl in the app itself, with the specific screens in the demo account where the reviewer can see this. The main differences are:

  • Different customers and markets: Done Spend is for small and medium-sized businesses in Norway and Sweden, with most customers onboarded through Nordic accounting partners. Accountabl serves UK businesses only.
  • Different card product: the Done Business Visa Card is issued by Mynt AB (authorised by Finansinspektionen) in NOK and SEK. Accountabl is a prepaid GBP card under UK e-money regulation.
  • Different onboarding and features: business verification for Norwegian and Swedish companies and integration with Nordic accounting systems, neither of which exists in Accountabl.
  • Separate legal entity, platform and card programme: Done Spend is published by done.ai Norway AS and runs on its own backend.

Could you please pass this to the App Review team handling the submission? We would also welcome a call with App Review if that would help resolve any remaining questions about the 4.3(a) concern or the demo credentials. We have a customer launch planned for November, so any update on timing would be much appreciated.

Kind regards,

Jude Austin
Product Manager, Done Spend