New app waiting for review since October 12 — no response to support requests

Hello,

Our first submission for Peters, a new iOS app from Peters Dating LLC, has been in “Waiting for Review” since October 12, 2026. As of today, October 23, it has been 11 days without a status change.

We’ve contacted support twice but have not received a response:

October 15: Case ID 102997984342

October 20: Case ID 103003245106

We also submitted an expedited review request but have not received a response to that request either.

We understand that review times can vary. Our main concern is that we haven’t been able to get confirmation of whether the submission is progressing normally or whether anything requires our attention.

Could someone from Apple please help route these cases to the appropriate team or advise on the next step?

App: Peters
Apple ID: 6806644936
Developer: Peters Dating LLC

Thank you for your help.