App review times of 3–5 weeks for financial institution apps. Any advice?

App Store Distribution & Marketing App Review
PMuser OP
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Hi all,

We build and maintain mobile banking apps for financial institutions, and each institution's app is submitted separately. Lately our review times have consistently gone past three weeks, and some submissions have waited four to five weeks.

As a digital banking provider, we work to our clients’ launch timelines, so these delays directly affect dates they’ve committed to their members.

Is anyone else in financial services seeing similar wait times? If so:

  • Has anything helped move reviews along, such as expedited review requests, contacting App Review, submission timing, or metadata changes?
  • Is there a recommended channel for teams that submit apps on behalf of many clients?

Any experience or suggestions would be appreciated. Thank you!

Answered by PMuser in 913545022

App finally approved but still have two more waiting for review :(

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PMuser OP
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App finally approved but still have two more waiting for review :(
Etresoft OP

As a digital banking provider, we work to our clients’ launch timelines, so these delays directly affect dates they’ve committed to their members.

Then being the Apple software experts, it's your responsibility to stay on top of relevant platform issues and keep your clients informed of potential schedule impacts.