Explore best practices for creating inclusive apps that cater to users with diverse abilities

Learn More

Posts under General subtopic

Post

Replies

Boosts

Views

Created

Guided Access Mode From Background
My team is designing an app for retail associates that need to share managed iPads. We keep the app in Guided Access mode on our login app until an auth token is obtained. Then the iPad is opened for general use. Upon signout we need to re-enter guided access mode and we can do this via manual signout easily. But with idle signout, ie after 60 minutes of inactivity, we need to be able to make a call from the background (in a locked state even) and sign out the user, clear the pin code and enter single app mode before restarting. So that hopefully once the device restarts, we have the app in a locked state again until the next user provides credentials that can obtain a new auth token. We are struggling to see if this is even possible. Our bosses will be displeased if we tell them it isn't. So anybody with any tips would be very appreciated.
2
0
289
Mar ’25
Assistive Access Bugs
Hi! I have noticed a few glitches as well as some overall unfortunate cons with the assistive access mode. Alarms, timers, stopwatch, etc. do not sound or alert. However, I have an infant monitor app and I do get that sound alert so I know it is possible.. do I need to download a separate alarm app for it to work? Cannot make FaceTime calls with favorite contacts. Find My iPhone cannot jump to the maps app. Camera cannot zoom in or out. Photos cannot be deleted, edited, or shared in a shared album in the photos app. Photos/videos cannot be sent in messages. Spotify cannot be accessed from the lock screen. Apps do not stay open if you lock the phone screen or leave it on too long without touching the screen (auto locks). There is no flashlight option. I downloaded an app to have this feature but without being touched the screen will lock which shuts off the flashlight feature in the app until I unlock the phone again.
1
0
156
Mar ’25
Already Enrolled, but Now Asked to Re-Enroll – Certificates Revoked, No Response
Our company enrolled in the Apple Developer Program as an organization in July 2024. Everything was fine for several months, but in early January 2025, our developer noticed that the certificates were missing. When we logged into our developer account, we were shocked to see a page prompting us to “Enroll Today”—as if we had never joined in the first place. Clicking the enrollment button led us to an error page stating we cannot enroll. We immediately reached out to Apple Developer Support via email, but despite multiple attempts, we received no response. Strangely, our apps remain live on the App Store, App Store Connect functions as usual, and we continue receiving payments every month. However, we are completely blocked from developing and releasing updates. Today, I managed to reach Apple by phone. After being transferred to a senior representative, I was told they couldn’t tell me why this was happening. They only confirmed that a request had been made and that I should “wait.” That’s it—no explanation, no timeline, nothing. While it’s somewhat reassuring that they acknowledge the issue, I’ve already seen other developers with the same problem go unanswered for months. My suspicion? This account might be linked to an individual developer account from way back in 2015 when Apple’s registration process was far less strict. Could that be the issue? No idea—because Apple won’t say a word. Meanwhile, both of our apps have been exposed to several bugs, and customers are waiting for updates. If there’s still no response from Apple, I have no choice but to register a new account—purely to continue supporting our users. CASE ID: 102508598957
4
1
603
Mar ’25
Too many verification codes have been sent.
Hello, I have the following problem. I’m developing a NoCode app using the FlutterFlow platform and have been working on it for over a year. This time, after publishing a new version of the app through FlutterFlow, I tried logging into Apple Store Connect, but I got an error saying that I had made too many login attempts and needed to try again later. However, I hadn’t attempted to log in before that at all. No matter how long I wait—24 hours, 48 hours—the same error keeps appearing, meaning I still can’t access my account. Apple Support hasn’t responded for 4 days, and in total, I’ve been locked out of my account for over 9 days. Please help me understand what might be causing this issue. Apple Store Connect refuses to send me an SMS with the login code.
3
2
1.5k
Feb ’25
Components with Earcon haptic feedback for VoiceOver users
I want to understand which component types are intended to have an associated hint text, haptic feedback, or earcon associated with it for VoiceOver screen reader users. Is there a list somewhere or a HIG guideline for which transition types should have a sound? Some transitions in Apple apps generally include different beep sounds, such as opening a new screen screen dimming when a VoiceOver user swipes from the header / navbar to the body a scraping sound when swiping up or down a page. the beginning or end of the body section in Calculator when swiping from one row to the next. opening a pop up menu I would also appreciate any direction on what code strings are associated with these sounds and how custom components can capture these sounds or haptics or hints where it is expected? On the other hand, I don't want to get that info and then dictate that every component needs a specific beep type since these sounds appear to be used for specific purposes.
3
1
849
Jan ’25
Unable to Accept Invite
I am getting this issue when trying to accept an invite to a new test version of our app. ****Unable to Accept invite This invitation cannot be accepted because your Apple Account, xxxxxxxx.me.com, has already been associated to this app.**** Can you help please?
13
10
4.7k
Jan ’25
How to capture 48MP capture with Ultra wide lens using iPhone 16 pro max
I am working on capturing 48MP images using the iPhone 16 Pro Max with the Ultra-wide camera. I’ve updated the code to capture the maximum supported dimensions with the following snippet: if #available(iOS 16.0, *) { photoOutput.maxPhotoDimensions = device.activeFormat.supportedMaxPhotoDimensions.last! photoSettings.maxPhotoDimensions = .init(width: 5712, height: 4284) } However, I’m still not getting the expected results. My goal is to capture 48MP images, and I want to confirm if the Ultra-wide camera supports this resolution or if I’m missing any other configuration. Any guidance would be appreciated!
2
2
977
Oct ’24
`accessibilityUserInputLabels` is ignored on `UIBarButtonItem`
accessibilityUserInputLabels is working fine with any view I tried this on. Meaning that the control can be toggled with the provided alternative names when using Voice Control. When setting this property on any UIBarButtonItem though, it seems Voice Control ignores the alternative names provided by setting accessibilityUserInputLabels. For comparison, accessibilityLabel works perfectly when set on UIBarButtonItem. Is anyone facing the same issue? Using Xcode 16.0 (16A242) on iOS 18
3
0
653
Oct ’24
iOS 18 open settings URLs
A lot of apps use undocumented App-prefs URLs to help users get to the iOS Settings screen needed to set up the app. In iOS 18, it seems like these all stopped working. Here are the ones I currently use: App-prefs:MESSAGES - broken in iOS 18 Used for SMS Protection. App-prefs:Phone - broken in iOS 18 Used for Live Voicemail, Silence Unknown Callers, and SMS Reporting. Some but not most paths have specific documented replacements. E.g. for Call Blocking & Identification you can use CXCallDirectoryManager.sharedInstance.openSettings() and this still works in iOS 18. But I don't see any other direct replacements. Apple probably doesn't consider this a bug but I filed FB14378568 anyway. I consider this an accessibility issue because many older, inexperienced, or users with disabilities have trouble finding the right Settings screen based on a textual description alone.
14
7
15k
Jul ’24
VoiceOver and currency - high amounts
I’ve noticed that the VoiceOver reads currency amounts correctly when they are below thousand. Then, for higher amounts, for example 12.225,34 € VoiceOver reads ‘twelve point two two five thirty four euros’ If the amount is formatted without the thousand separator (12225,34 €) this problem doesn’t exist. (VO reads twelve thousand two hundred and twenty five euros and thirty four cents) Why is the thousand separator a problem for VoiceOver if this formatting is coming from the currency and locale? This issue exists in English. I changed my device language to Italian and German and in both cases the number was read correctly even with the separator. Is there a way to make it work in English?
4
1
2.4k
Nov ’22
Having trouble with Accessibility API of the ApplicationServices framework
After replacing Big Sur OSX 11.0 with the latest 11.5, my app's AXObserverAddNotification methods fails. Here is sample code I tested from StackOverflow: https://stackoverflow.com/questions/853833/how-can-my-app-detect-a-change-to-another-apps-window AXUIElementRef app = AXUIElementCreateApplication(82695); // the pid for front-running Xcode 12.5.1 CFTypeRef frontWindow = NULL; AXError err = AXUIElementCopyAttributeValue( app, kAXFocusedWindowAttribute, &frontWindow );     if ( err != kAXErrorSuccess ){         NSLog(@"failed with error: %i",err);     } NSLog(@"app: %@  frontWindow: %@",app,frontWindow); 'frontWindow' reference is never created and I get the error number -25204. It seems like the latest Big Sur 11.5 has revised the Accessibility API or perhaps there is some permission switch I am unaware of that would make things work. What am I doing wrong?
2
0
825
Aug ’21
Guided Access Mode From Background
My team is designing an app for retail associates that need to share managed iPads. We keep the app in Guided Access mode on our login app until an auth token is obtained. Then the iPad is opened for general use. Upon signout we need to re-enter guided access mode and we can do this via manual signout easily. But with idle signout, ie after 60 minutes of inactivity, we need to be able to make a call from the background (in a locked state even) and sign out the user, clear the pin code and enter single app mode before restarting. So that hopefully once the device restarts, we have the app in a locked state again until the next user provides credentials that can obtain a new auth token. We are struggling to see if this is even possible. Our bosses will be displeased if we tell them it isn't. So anybody with any tips would be very appreciated.
Replies
2
Boosts
0
Views
289
Activity
Mar ’25
Assistive Access Bugs
Hi! I have noticed a few glitches as well as some overall unfortunate cons with the assistive access mode. Alarms, timers, stopwatch, etc. do not sound or alert. However, I have an infant monitor app and I do get that sound alert so I know it is possible.. do I need to download a separate alarm app for it to work? Cannot make FaceTime calls with favorite contacts. Find My iPhone cannot jump to the maps app. Camera cannot zoom in or out. Photos cannot be deleted, edited, or shared in a shared album in the photos app. Photos/videos cannot be sent in messages. Spotify cannot be accessed from the lock screen. Apps do not stay open if you lock the phone screen or leave it on too long without touching the screen (auto locks). There is no flashlight option. I downloaded an app to have this feature but without being touched the screen will lock which shuts off the flashlight feature in the app until I unlock the phone again.
Replies
1
Boosts
0
Views
156
Activity
Mar ’25
Already Enrolled, but Now Asked to Re-Enroll – Certificates Revoked, No Response
Our company enrolled in the Apple Developer Program as an organization in July 2024. Everything was fine for several months, but in early January 2025, our developer noticed that the certificates were missing. When we logged into our developer account, we were shocked to see a page prompting us to “Enroll Today”—as if we had never joined in the first place. Clicking the enrollment button led us to an error page stating we cannot enroll. We immediately reached out to Apple Developer Support via email, but despite multiple attempts, we received no response. Strangely, our apps remain live on the App Store, App Store Connect functions as usual, and we continue receiving payments every month. However, we are completely blocked from developing and releasing updates. Today, I managed to reach Apple by phone. After being transferred to a senior representative, I was told they couldn’t tell me why this was happening. They only confirmed that a request had been made and that I should “wait.” That’s it—no explanation, no timeline, nothing. While it’s somewhat reassuring that they acknowledge the issue, I’ve already seen other developers with the same problem go unanswered for months. My suspicion? This account might be linked to an individual developer account from way back in 2015 when Apple’s registration process was far less strict. Could that be the issue? No idea—because Apple won’t say a word. Meanwhile, both of our apps have been exposed to several bugs, and customers are waiting for updates. If there’s still no response from Apple, I have no choice but to register a new account—purely to continue supporting our users. CASE ID: 102508598957
Replies
4
Boosts
1
Views
603
Activity
Mar ’25
Too many verification codes have been sent.
Hello, I have the following problem. I’m developing a NoCode app using the FlutterFlow platform and have been working on it for over a year. This time, after publishing a new version of the app through FlutterFlow, I tried logging into Apple Store Connect, but I got an error saying that I had made too many login attempts and needed to try again later. However, I hadn’t attempted to log in before that at all. No matter how long I wait—24 hours, 48 hours—the same error keeps appearing, meaning I still can’t access my account. Apple Support hasn’t responded for 4 days, and in total, I’ve been locked out of my account for over 9 days. Please help me understand what might be causing this issue. Apple Store Connect refuses to send me an SMS with the login code.
Replies
3
Boosts
2
Views
1.5k
Activity
Feb ’25
Components with Earcon haptic feedback for VoiceOver users
I want to understand which component types are intended to have an associated hint text, haptic feedback, or earcon associated with it for VoiceOver screen reader users. Is there a list somewhere or a HIG guideline for which transition types should have a sound? Some transitions in Apple apps generally include different beep sounds, such as opening a new screen screen dimming when a VoiceOver user swipes from the header / navbar to the body a scraping sound when swiping up or down a page. the beginning or end of the body section in Calculator when swiping from one row to the next. opening a pop up menu I would also appreciate any direction on what code strings are associated with these sounds and how custom components can capture these sounds or haptics or hints where it is expected? On the other hand, I don't want to get that info and then dictate that every component needs a specific beep type since these sounds appear to be used for specific purposes.
Replies
3
Boosts
1
Views
849
Activity
Jan ’25
Unable to Accept Invite
I am getting this issue when trying to accept an invite to a new test version of our app. ****Unable to Accept invite This invitation cannot be accepted because your Apple Account, xxxxxxxx.me.com, has already been associated to this app.**** Can you help please?
Replies
13
Boosts
10
Views
4.7k
Activity
Jan ’25
Get new pushToken from LiveActivity which created by push
When my app is in the background, I create a Live Activity through a push notification with token get from pushToStartTokenUpdates, and this process works fine. However, without opening the app, how can I retrieve the new push token for this Live Activity again and use it for subsequent updates to the Live Activity content?
Replies
2
Boosts
0
Views
2k
Activity
Dec ’24
How to capture 48MP capture with Ultra wide lens using iPhone 16 pro max
I am working on capturing 48MP images using the iPhone 16 Pro Max with the Ultra-wide camera. I’ve updated the code to capture the maximum supported dimensions with the following snippet: if #available(iOS 16.0, *) { photoOutput.maxPhotoDimensions = device.activeFormat.supportedMaxPhotoDimensions.last! photoSettings.maxPhotoDimensions = .init(width: 5712, height: 4284) } However, I’m still not getting the expected results. My goal is to capture 48MP images, and I want to confirm if the Ultra-wide camera supports this resolution or if I’m missing any other configuration. Any guidance would be appreciated!
Replies
2
Boosts
2
Views
977
Activity
Oct ’24
`accessibilityUserInputLabels` is ignored on `UIBarButtonItem`
accessibilityUserInputLabels is working fine with any view I tried this on. Meaning that the control can be toggled with the provided alternative names when using Voice Control. When setting this property on any UIBarButtonItem though, it seems Voice Control ignores the alternative names provided by setting accessibilityUserInputLabels. For comparison, accessibilityLabel works perfectly when set on UIBarButtonItem. Is anyone facing the same issue? Using Xcode 16.0 (16A242) on iOS 18
Replies
3
Boosts
0
Views
653
Activity
Oct ’24
iOS 18 open settings URLs
A lot of apps use undocumented App-prefs URLs to help users get to the iOS Settings screen needed to set up the app. In iOS 18, it seems like these all stopped working. Here are the ones I currently use: App-prefs:MESSAGES - broken in iOS 18 Used for SMS Protection. App-prefs:Phone - broken in iOS 18 Used for Live Voicemail, Silence Unknown Callers, and SMS Reporting. Some but not most paths have specific documented replacements. E.g. for Call Blocking & Identification you can use CXCallDirectoryManager.sharedInstance.openSettings() and this still works in iOS 18. But I don't see any other direct replacements. Apple probably doesn't consider this a bug but I filed FB14378568 anyway. I consider this an accessibility issue because many older, inexperienced, or users with disabilities have trouble finding the right Settings screen based on a textual description alone.
Replies
14
Boosts
7
Views
15k
Activity
Jul ’24
VoiceOver and currency - high amounts
I’ve noticed that the VoiceOver reads currency amounts correctly when they are below thousand. Then, for higher amounts, for example 12.225,34 € VoiceOver reads ‘twelve point two two five thirty four euros’ If the amount is formatted without the thousand separator (12225,34 €) this problem doesn’t exist. (VO reads twelve thousand two hundred and twenty five euros and thirty four cents) Why is the thousand separator a problem for VoiceOver if this formatting is coming from the currency and locale? This issue exists in English. I changed my device language to Italian and German and in both cases the number was read correctly even with the separator. Is there a way to make it work in English?
Replies
4
Boosts
1
Views
2.4k
Activity
Nov ’22
Having trouble with Accessibility API of the ApplicationServices framework
After replacing Big Sur OSX 11.0 with the latest 11.5, my app's AXObserverAddNotification methods fails. Here is sample code I tested from StackOverflow: https://stackoverflow.com/questions/853833/how-can-my-app-detect-a-change-to-another-apps-window AXUIElementRef app = AXUIElementCreateApplication(82695); // the pid for front-running Xcode 12.5.1 CFTypeRef frontWindow = NULL; AXError err = AXUIElementCopyAttributeValue( app, kAXFocusedWindowAttribute, &frontWindow );     if ( err != kAXErrorSuccess ){         NSLog(@"failed with error: %i",err);     } NSLog(@"app: %@  frontWindow: %@",app,frontWindow); 'frontWindow' reference is never created and I get the error number -25204. It seems like the latest Big Sur 11.5 has revised the Accessibility API or perhaps there is some permission switch I am unaware of that would make things work. What am I doing wrong?
Replies
2
Boosts
0
Views
825
Activity
Aug ’21