Accounts

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Help users access and manage their external accounts from within your app without requiring them to enter login credentials using Accounts.

Posts under Accounts tag

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Apple Developer Program enrollment blocked since 28 August 2026 – no response from Support (Case ID: 102973162608)
Hi everyone, I have been trying to enroll in the Apple Developer Program since 28 August 2026, and my issue is still not resolved. For over a month now, Apple Developer Support has not replied to me at all. I have emailed Developer Support many times, submitted my ID when they asked for it and followed every step they gave me. Still, no response. I have also called Apple Support 6 times and used chat support 3–4 times. Every time I am told they have no link to the Developer team and that I can only reach them by email. But the Developer team does not answer email, so I am stuck with no way forward. My app is ready to launch and I have already spent money on marketing. Every day of delay adds to my financial loss. I am ready to provide any verification Apple needs. If my enrollment cannot be completed, they should at least tell me. Leaving a developer with no reply for over a month is very shameful behavior from the Apple Developer team. Case ID: 102973162608 Latest Ticket: 103011417221 Has anyone else faced this? How did you finally get a response from the Developer team? Any advice would really help. Thanks, Shaher Yar
0
0
62
16h
Individual to Org hold time
Why do I have to waste 2 weeks for the individual account to be switched to org account , 2 weeks and 2 days ever since I made the first request , you say to me that you will reach me out in 1 business day , why this much wait then? it is insane taht I have to wait this much till I get an answer from you wspecially with how hard it is to contact you over the phone and emails are worthless since you never reply to cases , resolve my issue !!!
0
0
90
1d
Individual to Organization conversion: no response
Hello Apple Deverloper Support Team & Community, We submitted a request to convert our Apple Developer Program membership (Team ID 3FH3LK2786) from Individual to Organization (case 103007211012). We received the automatic confirmation, but no response since then. We followed up with cases 103009297290, 103012571368 and 103013746929, and none has received a reply. Phone support is not available in my region, so email is my only option. Organization: THE LUMEN CIRCLE (SMC-PRIVATE) LIMITED DUNS Number: 311456069 The certificate of incorporation and tax registration immediately. Could someone from Developer Support please check the status of our request, or let us know if anything else is needed? It will help us alot. Thank you so much.
2
0
99
1d
Urgent: Apple Developer Program enrollment blocked for 1+ months, no response from Support (Case ID: 102973162608)
Hello Apple Developer Team and Community, I am posting here publicly because I have used every official channel available, and after a month my enrollment issue is still unresolved. My emails have gone unanswered for weeks. What happened On 28 August 2026, I tried to enroll in the Apple Developer Program and got this error: “Your enrollment in the Apple Developer Program could not be completed at this time.” I contacted Developer Support the same day (Ticket: 20000149763302). On 31 August, Apple told me my trusted device or phone number was associated with an existing Developer or Enterprise account. I followed every step they gave me and removed my device and number from all developer accounts. After getting no reply to my follow-up on 19 September, I opened a new case on 23 September (Case ID: 102973162608). On 25 September, Apple sent the same response again and asked for my ID. I submitted my ID the same day and confirmed that my iPhone is not linked to any developer account. On 29 September, Apple confirmed they had “made the necessary changes” to my account and asked me to continue with enrollment. The new problem On 30 September, I tried to enroll again. My national ID (CNIC) does not include a street number, so the system could not accept the address on it. I entered my postal address instead. After two or three attempts, my ID verification was rejected. I reported this to Apple right away. On 3 October, Apple replied with the same trusted-device message as before, even though that issue had already been resolved on 29 September. I replied the same day and explained that this is a completely different problem. Since then: no response at all I followed up on 1, 2, 5, 7, 8, 12 and 28 October and got no reply. On 30 October, I submitted another ticket (Ticket: 103011417221). I have also called Apple Support about six times and used chat support three or four times. Every time I am told the same thing: “We have no direct link to the Developer team. You must contact them by email.” But the Developer team does not reply to email. I have no way forward. This is very shameful behavior from the Apple Developer team. A company of Apple’s size and reputation should not leave a developer completely ignored for over a month, with no reply, no explanation and no way to reach anyone who can help. Why this matters My app is fully developed and ready to launch. I have already invested in marketing, and I am now more than a month past my planned release date. Every extra day of delay adds to my financial loss and puts all of that work and money at risk. My request I am ready to provide any verification Apple needs, including identity documents, proof of address or anything else. And if there is a reason my account cannot be enrolled, I simply ask to be told. Leaving a developer with no reply for more than a month is not acceptable for a company of Apple’s standing. I respectfully but urgently ask Apple Developer Support to: Review Case ID 102973162608 and Ticket 103011417221 Resolve my ID and address verification issue Reply to me with a clear status or the next steps If anyone in the community has faced and solved a similar problem please help me to responsed back how can i get this issue to be solved, I would really appreciate your advice. Thank you, Shaher Yar
0
0
91
1d
app review declined
Hi everyone, I’m facing an issue with my iOS app review. Apple rejected it saying the Support URL is not functional, but the page is accessible and shows contact details (email, phone, address). Also, the app login works fine in TestFlight, but Apple seems unable to log in during review. Has anyone faced similar issues with Support URL validation or login during review? Any suggestions on what might be causing this? Thanks in advance.
1
0
25
Apr ’26
Digital Services Act Verification Stuck In Review (Turkey Address Documents Not Accepted)
Region: Türkiye Hello, My Digital Services Act verification has been in review for an extended period of time, and I am unable to proceed. I have submitted my official residence document obtained via e-Government (QR-verified). However, in Türkiye, these documents are only issued in Turkish and cannot be provided in English. To assist with the review, I also included a manual English translation of the document, while keeping the original file unchanged. Despite this, my submission remains in review without any feedback or request for additional information. Has anyone experienced a similar issue with address verification in Türkiye? Is there any specific format or document that Apple accepts in this case? Any guidance would be greatly appreciated. Thank you.
1
0
57
Apr ’26
Removed from App Store Connect but still appearing in Apple Developer account
Hi everyone, I’m facing an issue where my Apple ID still appears to be associated with a developer team even after being removed. Here’s the situation: I was part of a company Apple Developer Program team. I have already followed Apple’s official “Leave a Team” steps. I have also been removed from App Store Connect by the Account Holder. The Account Holder confirmed that my Apple ID is no longer visible under Users and Access However, when I log in to https://developer.apple.com/account, I can still see the team listed under my account. This seems like a mismatch between App Store Connect and the Apple Developer Portal. Has anyone else experienced this issue? If so: Did it resolve on its own after some time? Or did you have to contact Apple Developer Support to get it fixed? Any guidance would be really appreciated. Thanks in advance!
1
0
147
Mar ’26
Unapproved membership issue
Dear Apple Support Team, I am writing to formally escalate an unresolved membership activation issue that has persisted despite multiple support requests submitted through the official channels. I kindly request your urgent attention to this matter. ISSUE SUMMARY I placed an order for an Apple subscription/membership under Order Number W1360969504. However, following the successful completion of the payment, my account was never activated. The membership remained in a pending state with no resolution. PREVIOUS SUPPORT ATTEMPTS In an effort to resolve this issue, I contacted Apple Support on two separate occasions: Support Case ID: 30000002928955 Support Case ID: 102851903923 Unfortunately, neither of these cases received a response from the support team. Due to the continued inactivity of my account and the complete absence of follow-up communication, I was left with no option but to cancel the membership myself. SECOND ENROLLMENT ATTEMPT Following the cancellation, I re-applied for the membership. The new order was processed and payment was completed successfully: New Order / Invoice Number: W1638536754 However, this second enrollment is experiencing the exact same issue. My account has again failed to activate, and I am continuously presented with the following error message: "To continue your enrollment, complete your purchase now" This error appears despite the payment having been processed, which suggests a backend activation failure on Apple's side rather than an issue with my payment method or account credentials. CURRENT STATUS Two payments processed — membership never activated on either occasion Two prior support requests submitted — no response received Persistent enrollment error blocking any progress Account remains inactive as of the date of this email REQUESTED ACTION I kindly ask that your team: Investigate both orders (W1360969504 and W1638536754) and identify the root cause of the activation failure. Review and respond to the previously submitted support cases (#30000002928955 and #102851903923). Manually activate my membership Provide written confirmation of the resolution steps being taken. Given that this issue has already caused significant delay and inconvenience, I would greatly appreciate a response within 24–48 hours. Thank you for your time and assistance. I look forward to a prompt and satisfactory resolution. Sincerely, Miraç Bahadır Öztürk March 30, 2026
2
0
72
Mar ’26
Help, please - account issues
Hi, I'm in urgent need of help as I'm continuously building an app for my daughter who has diabetes type 1. The app helps her with her insulin, it's called "Loop". Anyway, this time I discovered that my Apple Developer Account is "expired". I don't understand why, at the same time and under the same account it states that my next payment is due in June 2026. And in my iPhone the subscription is still active. Regardless of all this; my question is: how do I get my account - my same account - active again, once it turned expired? The "renewal" button isn't there, I can't find a way to simply get the account going again. Really stressed out due to the medical thing. Please, help.
1
0
271
Mar ’26
DSA "In Review" for 41 days — App blocked in all 27 EU countries — No response to support case
Hi, My Digital Services Act compliance submission has been stuck "In Review" since February 13, 2026 — that is 41 days with no update. As a result, my app Move Together (Move Club) is completely blocked in all 27 EU App Store territories during this entire period. What I've done: Submitted DSA trader information on Feb 13, 2026 Submitted support request on March 19 → Case ID: 102848525554 → zero response Submitted second support request today (March 26) via App Setup → Availability and Pricing Phone callback option is not available for this topic App Store Connect Business → Agreements → Compliance still shows: Digital Services Act | 27 Countries | Last Updated: Feb 13, 2026 | Status: In Review I've seen multiple threads here with the same issue. One developer confirmed their DSA was already approved on Apple's backend but not reflecting in App Store Connect — this was resolved via a phone callback. I am unable to get a phone callback for this topic. Can someone from Apple please manually check the status of this submission and update App Store Connect accordingly? This has caused 41 days of lost EU distribution. Thank you.
0
0
90
Mar ’26
Submission Rejected-5.1.1
Hello all, I've been running into issues with my initial App Review Submission getting rejected, with the following message: Guideline 5.1.1(v) - Legal - Privacy - Data Collection and Storage Issue Description The app still requires users to register or log in to access features that are not account based. Next Steps Revise the app to let users freely access the app's features that are not account based. The app may still require registration for other features that are account based. The app itself is a fairly simple grocery listing/receipt tracking/meal planning tool, in which users can share their groceries/receipts/meals in a group. I've revised my app to allow new users to see the main UI shell without signing in, but object creation is still blocked without account membership. Objects are tied to users-- being able to see what other users in your group have created is the core functionality of the app, and there's literally nothing else it does at the moment-- no offline features yet that could theoretically not need any account. How can I revise this to pass the review? I've changed the initial login gate significantly, adding the "Continue without signing in", plenty of info describing the app and why accounts are necessary, and lots of correspondence back and forth with the App Review team, but I keep getting rejected and I'm not sure how to move forward from here. Thank you all for your time and help!
1
0
70
Mar ’26
Unresolved Apple Developer Program Enrollment Issue
Hello everyone, I am facing a persistent and unacceptable issue with my individual enrollment in the Apple Developer Program that has been ongoing for nearly three months. Despite multiple attempts to communicate with Developer Support, I am continuously receiving the exact same generic statement: "For one or more reasons, your enrollment... couldn't be completed," with no clear explanation or actionable steps provided. This lack of genuine assistance and transparency is deeply frustrating and prevents me from publishing my application. Key Details of the Situation: Apple ID Region: Türkiye Current Residence and Address: United Kingdom (UK) Identity Verification: I used my Turkish passport along with my UK residential address. Enrollment Status/Error: After submission, I received the "Contact us to continue your enrollment" prompt. Case Number: 102720548696 Support Experience: The case has been handled by multiple support staff (Migeylis, Alex), all of whom have provided identical, non-specific template responses, failing to address the core problem. It appears the conflict between my Apple ID region (Türkiye) and my UK physical address/Turkish passport documentation is the likely cause. I am seeking clarification on whether this is a known issue for developers with mixed international details and what concrete steps are required to resolve this ambiguity. Has anyone in the community experienced a similar issue? If so, what was the path to resolution? I urge Apple officials to escalate this matter immediately and provide a specific, helpful, and transparent resolution. Every developer deserves equal and fair treatment in the enrollment process. Thank you in advance for any insights or assistance. Best regards, Onur
2
1
228
Feb ’26
Payment Completed but Developer Account Not Activated – No Response for 6 Days
Hello, I’m writing this here because I’m honestly stuck and unable to reach anyone through official support channels. Order Number: W1466057949 Order Date: 18/02/2026 Case ID: 102824542025 My payment was successfully approved and processed by my bank. The amount has been fully charged. However, my Apple Developer account has still not been activated. I opened a support ticket immediately after noticing the issue. It has now been 6 days, and I have received absolutely no response. There is no active support in Turkey for this issue. When I try calling the Ireland support number, I can only reach an automated system — there is no way to speak to a real person. I currently have no direct contact channel to resolve this. This situation is blocking my development work and causing serious delays. I have completed my payment in good faith, yet I cannot access the service I paid for, and I cannot reach anyone for assistance. If anyone has experienced a similar issue or knows how to escalate this properly, I would greatly appreciate guidance. Thank you.
2
2
19k
Feb ’26
Apple Developer account blocked – China & US accounts
Hi everyone, I’m having issues registering my own Apple Developer accounts in both China and the US. For my China account, my Face ID is already in use by accounts registered under two companies, which prevents me from creating a new developer account. For my US account, my device SSID and handheld ID documents were used, and Apple Support advised that I can only register using a US identity. I’ve already contacted Apple Support, but the problem remains unresolved. I’m looking for shared experiences or advice on how to handle this situation. Thank you in advance!
0
0
106
Feb ’26
Member has access to App Store Connect but no access to the Apple Developer Program on the same team
I am enrolled in an individual account and have the appropriate previliges on the App Store Connect portal. However upon trying to access the Certificates page, it presents an error message "Unable to find a team with the given Team ID 'to which you belong" My question is, is it possible while adding me to the team, it could possibly only have added me on the App Store Connect portal only and not also on the Apple Developer? How would I be explicitly added also through the Apple Developer account?
0
0
83
Feb ’26
Apple Developer Program enrollment blocked since 28 August 2026 – no response from Support (Case ID: 102973162608)
Hi everyone, I have been trying to enroll in the Apple Developer Program since 28 August 2026, and my issue is still not resolved. For over a month now, Apple Developer Support has not replied to me at all. I have emailed Developer Support many times, submitted my ID when they asked for it and followed every step they gave me. Still, no response. I have also called Apple Support 6 times and used chat support 3–4 times. Every time I am told they have no link to the Developer team and that I can only reach them by email. But the Developer team does not answer email, so I am stuck with no way forward. My app is ready to launch and I have already spent money on marketing. Every day of delay adds to my financial loss. I am ready to provide any verification Apple needs. If my enrollment cannot be completed, they should at least tell me. Leaving a developer with no reply for over a month is very shameful behavior from the Apple Developer team. Case ID: 102973162608 Latest Ticket: 103011417221 Has anyone else faced this? How did you finally get a response from the Developer team? Any advice would really help. Thanks, Shaher Yar
Replies
0
Boosts
0
Views
62
Activity
16h
Individual to Org hold time
Why do I have to waste 2 weeks for the individual account to be switched to org account , 2 weeks and 2 days ever since I made the first request , you say to me that you will reach me out in 1 business day , why this much wait then? it is insane taht I have to wait this much till I get an answer from you wspecially with how hard it is to contact you over the phone and emails are worthless since you never reply to cases , resolve my issue !!!
Replies
0
Boosts
0
Views
90
Activity
1d
Individual to Organization conversion: no response
Hello Apple Deverloper Support Team & Community, We submitted a request to convert our Apple Developer Program membership (Team ID 3FH3LK2786) from Individual to Organization (case 103007211012). We received the automatic confirmation, but no response since then. We followed up with cases 103009297290, 103012571368 and 103013746929, and none has received a reply. Phone support is not available in my region, so email is my only option. Organization: THE LUMEN CIRCLE (SMC-PRIVATE) LIMITED DUNS Number: 311456069 The certificate of incorporation and tax registration immediately. Could someone from Developer Support please check the status of our request, or let us know if anything else is needed? It will help us alot. Thank you so much.
Replies
2
Boosts
0
Views
99
Activity
1d
Urgent: Apple Developer Program enrollment blocked for 1+ months, no response from Support (Case ID: 102973162608)
Hello Apple Developer Team and Community, I am posting here publicly because I have used every official channel available, and after a month my enrollment issue is still unresolved. My emails have gone unanswered for weeks. What happened On 28 August 2026, I tried to enroll in the Apple Developer Program and got this error: “Your enrollment in the Apple Developer Program could not be completed at this time.” I contacted Developer Support the same day (Ticket: 20000149763302). On 31 August, Apple told me my trusted device or phone number was associated with an existing Developer or Enterprise account. I followed every step they gave me and removed my device and number from all developer accounts. After getting no reply to my follow-up on 19 September, I opened a new case on 23 September (Case ID: 102973162608). On 25 September, Apple sent the same response again and asked for my ID. I submitted my ID the same day and confirmed that my iPhone is not linked to any developer account. On 29 September, Apple confirmed they had “made the necessary changes” to my account and asked me to continue with enrollment. The new problem On 30 September, I tried to enroll again. My national ID (CNIC) does not include a street number, so the system could not accept the address on it. I entered my postal address instead. After two or three attempts, my ID verification was rejected. I reported this to Apple right away. On 3 October, Apple replied with the same trusted-device message as before, even though that issue had already been resolved on 29 September. I replied the same day and explained that this is a completely different problem. Since then: no response at all I followed up on 1, 2, 5, 7, 8, 12 and 28 October and got no reply. On 30 October, I submitted another ticket (Ticket: 103011417221). I have also called Apple Support about six times and used chat support three or four times. Every time I am told the same thing: “We have no direct link to the Developer team. You must contact them by email.” But the Developer team does not reply to email. I have no way forward. This is very shameful behavior from the Apple Developer team. A company of Apple’s size and reputation should not leave a developer completely ignored for over a month, with no reply, no explanation and no way to reach anyone who can help. Why this matters My app is fully developed and ready to launch. I have already invested in marketing, and I am now more than a month past my planned release date. Every extra day of delay adds to my financial loss and puts all of that work and money at risk. My request I am ready to provide any verification Apple needs, including identity documents, proof of address or anything else. And if there is a reason my account cannot be enrolled, I simply ask to be told. Leaving a developer with no reply for more than a month is not acceptable for a company of Apple’s standing. I respectfully but urgently ask Apple Developer Support to: Review Case ID 102973162608 and Ticket 103011417221 Resolve my ID and address verification issue Reply to me with a clear status or the next steps If anyone in the community has faced and solved a similar problem please help me to responsed back how can i get this issue to be solved, I would really appreciate your advice. Thank you, Shaher Yar
Replies
0
Boosts
0
Views
91
Activity
1d
app review declined
Hi everyone, I’m facing an issue with my iOS app review. Apple rejected it saying the Support URL is not functional, but the page is accessible and shows contact details (email, phone, address). Also, the app login works fine in TestFlight, but Apple seems unable to log in during review. Has anyone faced similar issues with Support URL validation or login during review? Any suggestions on what might be causing this? Thanks in advance.
Replies
1
Boosts
0
Views
25
Activity
Apr ’26
Digital Services Act Verification Stuck In Review (Turkey Address Documents Not Accepted)
Region: Türkiye Hello, My Digital Services Act verification has been in review for an extended period of time, and I am unable to proceed. I have submitted my official residence document obtained via e-Government (QR-verified). However, in Türkiye, these documents are only issued in Turkish and cannot be provided in English. To assist with the review, I also included a manual English translation of the document, while keeping the original file unchanged. Despite this, my submission remains in review without any feedback or request for additional information. Has anyone experienced a similar issue with address verification in Türkiye? Is there any specific format or document that Apple accepts in this case? Any guidance would be greatly appreciated. Thank you.
Replies
1
Boosts
0
Views
57
Activity
Apr ’26
Removed from App Store Connect but still appearing in Apple Developer account
Hi everyone, I’m facing an issue where my Apple ID still appears to be associated with a developer team even after being removed. Here’s the situation: I was part of a company Apple Developer Program team. I have already followed Apple’s official “Leave a Team” steps. I have also been removed from App Store Connect by the Account Holder. The Account Holder confirmed that my Apple ID is no longer visible under Users and Access However, when I log in to https://developer.apple.com/account, I can still see the team listed under my account. This seems like a mismatch between App Store Connect and the Apple Developer Portal. Has anyone else experienced this issue? If so: Did it resolve on its own after some time? Or did you have to contact Apple Developer Support to get it fixed? Any guidance would be really appreciated. Thanks in advance!
Replies
1
Boosts
0
Views
147
Activity
Mar ’26
Unapproved membership issue
Dear Apple Support Team, I am writing to formally escalate an unresolved membership activation issue that has persisted despite multiple support requests submitted through the official channels. I kindly request your urgent attention to this matter. ISSUE SUMMARY I placed an order for an Apple subscription/membership under Order Number W1360969504. However, following the successful completion of the payment, my account was never activated. The membership remained in a pending state with no resolution. PREVIOUS SUPPORT ATTEMPTS In an effort to resolve this issue, I contacted Apple Support on two separate occasions: Support Case ID: 30000002928955 Support Case ID: 102851903923 Unfortunately, neither of these cases received a response from the support team. Due to the continued inactivity of my account and the complete absence of follow-up communication, I was left with no option but to cancel the membership myself. SECOND ENROLLMENT ATTEMPT Following the cancellation, I re-applied for the membership. The new order was processed and payment was completed successfully: New Order / Invoice Number: W1638536754 However, this second enrollment is experiencing the exact same issue. My account has again failed to activate, and I am continuously presented with the following error message: "To continue your enrollment, complete your purchase now" This error appears despite the payment having been processed, which suggests a backend activation failure on Apple's side rather than an issue with my payment method or account credentials. CURRENT STATUS Two payments processed — membership never activated on either occasion Two prior support requests submitted — no response received Persistent enrollment error blocking any progress Account remains inactive as of the date of this email REQUESTED ACTION I kindly ask that your team: Investigate both orders (W1360969504 and W1638536754) and identify the root cause of the activation failure. Review and respond to the previously submitted support cases (#30000002928955 and #102851903923). Manually activate my membership Provide written confirmation of the resolution steps being taken. Given that this issue has already caused significant delay and inconvenience, I would greatly appreciate a response within 24–48 hours. Thank you for your time and assistance. I look forward to a prompt and satisfactory resolution. Sincerely, Miraç Bahadır Öztürk March 30, 2026
Replies
2
Boosts
0
Views
72
Activity
Mar ’26
Help, please - account issues
Hi, I'm in urgent need of help as I'm continuously building an app for my daughter who has diabetes type 1. The app helps her with her insulin, it's called "Loop". Anyway, this time I discovered that my Apple Developer Account is "expired". I don't understand why, at the same time and under the same account it states that my next payment is due in June 2026. And in my iPhone the subscription is still active. Regardless of all this; my question is: how do I get my account - my same account - active again, once it turned expired? The "renewal" button isn't there, I can't find a way to simply get the account going again. Really stressed out due to the medical thing. Please, help.
Replies
1
Boosts
0
Views
271
Activity
Mar ’26
DSA "In Review" for 41 days — App blocked in all 27 EU countries — No response to support case
Hi, My Digital Services Act compliance submission has been stuck "In Review" since February 13, 2026 — that is 41 days with no update. As a result, my app Move Together (Move Club) is completely blocked in all 27 EU App Store territories during this entire period. What I've done: Submitted DSA trader information on Feb 13, 2026 Submitted support request on March 19 → Case ID: 102848525554 → zero response Submitted second support request today (March 26) via App Setup → Availability and Pricing Phone callback option is not available for this topic App Store Connect Business → Agreements → Compliance still shows: Digital Services Act | 27 Countries | Last Updated: Feb 13, 2026 | Status: In Review I've seen multiple threads here with the same issue. One developer confirmed their DSA was already approved on Apple's backend but not reflecting in App Store Connect — this was resolved via a phone callback. I am unable to get a phone callback for this topic. Can someone from Apple please manually check the status of this submission and update App Store Connect accordingly? This has caused 41 days of lost EU distribution. Thank you.
Replies
0
Boosts
0
Views
90
Activity
Mar ’26
Submission Rejected-5.1.1
Hello all, I've been running into issues with my initial App Review Submission getting rejected, with the following message: Guideline 5.1.1(v) - Legal - Privacy - Data Collection and Storage Issue Description The app still requires users to register or log in to access features that are not account based. Next Steps Revise the app to let users freely access the app's features that are not account based. The app may still require registration for other features that are account based. The app itself is a fairly simple grocery listing/receipt tracking/meal planning tool, in which users can share their groceries/receipts/meals in a group. I've revised my app to allow new users to see the main UI shell without signing in, but object creation is still blocked without account membership. Objects are tied to users-- being able to see what other users in your group have created is the core functionality of the app, and there's literally nothing else it does at the moment-- no offline features yet that could theoretically not need any account. How can I revise this to pass the review? I've changed the initial login gate significantly, adding the "Continue without signing in", plenty of info describing the app and why accounts are necessary, and lots of correspondence back and forth with the App Review team, but I keep getting rejected and I'm not sure how to move forward from here. Thank you all for your time and help!
Replies
1
Boosts
0
Views
70
Activity
Mar ’26
Unresolved Apple Developer Program Enrollment Issue
Hello everyone, I am facing a persistent and unacceptable issue with my individual enrollment in the Apple Developer Program that has been ongoing for nearly three months. Despite multiple attempts to communicate with Developer Support, I am continuously receiving the exact same generic statement: "For one or more reasons, your enrollment... couldn't be completed," with no clear explanation or actionable steps provided. This lack of genuine assistance and transparency is deeply frustrating and prevents me from publishing my application. Key Details of the Situation: Apple ID Region: Türkiye Current Residence and Address: United Kingdom (UK) Identity Verification: I used my Turkish passport along with my UK residential address. Enrollment Status/Error: After submission, I received the "Contact us to continue your enrollment" prompt. Case Number: 102720548696 Support Experience: The case has been handled by multiple support staff (Migeylis, Alex), all of whom have provided identical, non-specific template responses, failing to address the core problem. It appears the conflict between my Apple ID region (Türkiye) and my UK physical address/Turkish passport documentation is the likely cause. I am seeking clarification on whether this is a known issue for developers with mixed international details and what concrete steps are required to resolve this ambiguity. Has anyone in the community experienced a similar issue? If so, what was the path to resolution? I urge Apple officials to escalate this matter immediately and provide a specific, helpful, and transparent resolution. Every developer deserves equal and fair treatment in the enrollment process. Thank you in advance for any insights or assistance. Best regards, Onur
Replies
2
Boosts
1
Views
228
Activity
Feb ’26
Payment Completed but Developer Account Not Activated – No Response for 6 Days
Hello, I’m writing this here because I’m honestly stuck and unable to reach anyone through official support channels. Order Number: W1466057949 Order Date: 18/02/2026 Case ID: 102824542025 My payment was successfully approved and processed by my bank. The amount has been fully charged. However, my Apple Developer account has still not been activated. I opened a support ticket immediately after noticing the issue. It has now been 6 days, and I have received absolutely no response. There is no active support in Turkey for this issue. When I try calling the Ireland support number, I can only reach an automated system — there is no way to speak to a real person. I currently have no direct contact channel to resolve this. This situation is blocking my development work and causing serious delays. I have completed my payment in good faith, yet I cannot access the service I paid for, and I cannot reach anyone for assistance. If anyone has experienced a similar issue or knows how to escalate this properly, I would greatly appreciate guidance. Thank you.
Replies
2
Boosts
2
Views
19k
Activity
Feb ’26
Apple Developer Program Subscription not Reflecting in My Account
Dear Apple Team, I have taken the subscription of Apple Developer Program but the subscription status is not correctly reflecting in my account. Below I have attached the screenshot for the reference. Can you please help me to resolve the account status reflection correctly. Thanks in Advance!
Replies
1
Boosts
1
Views
165
Activity
Feb ’26
Enrollment error
After I accept the terms in and press the next button during the Apple Developer enrollment registration process as an individual I receive the following error message: "We are unable to process your request. An unknown error occurred." How can I resolve this issue?
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4
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0
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2.7k
Activity
Feb ’26
Apple Developer account blocked – China & US accounts
Hi everyone, I’m having issues registering my own Apple Developer accounts in both China and the US. For my China account, my Face ID is already in use by accounts registered under two companies, which prevents me from creating a new developer account. For my US account, my device SSID and handheld ID documents were used, and Apple Support advised that I can only register using a US identity. I’ve already contacted Apple Support, but the problem remains unresolved. I’m looking for shared experiences or advice on how to handle this situation. Thank you in advance!
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0
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0
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106
Activity
Feb ’26
Member has access to App Store Connect but no access to the Apple Developer Program on the same team
I am enrolled in an individual account and have the appropriate previliges on the App Store Connect portal. However upon trying to access the Certificates page, it presents an error message "Unable to find a team with the given Team ID 'to which you belong" My question is, is it possible while adding me to the team, it could possibly only have added me on the App Store Connect portal only and not also on the Apple Developer? How would I be explicitly added also through the Apple Developer account?
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0
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0
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83
Activity
Feb ’26