Hi, It is the second time I am trying to create a Developer account and having the same issue. First time, my account was "pending" for weeks until the payment were refunded to my account. I called to Apple Store, which told me the issue could be with the bank processing. I called the bank, which said the issue could be with Apple processing. Now again, trying it, and Pending... Anyone had this issue and could give me some help please ?

Dear Apple Developer Program Legal/Compliance Team, I am writing in response to the termination notice regarding my Apple Developer Program account, in which Apple cites an alleged violation of Section 3.2(f) of the Apple Developer Program License Agreement (ADP Agreement), based on “documented indications of fraudulent conduct.” I respectfully request formal clarification and detailed information regarding this determination, as I take compliance obligations under Apple’s agreements very seriously. Specifically, I kindly request the following: Clarification of Alleged Conduct Please specify the exact actions, behaviors, or activities that Apple has determined to constitute a violation of Section 3.2(f), including the category of conduct involved (e.g., technical interference, platform misuse, fraudulent activity, distribution abuse, business practice violations, or other). Scope and Nature of the Evidence Without requesting disclosure of sensitive internal systems, I respectfully ask for clarification regarding the general nature of the evidence relied upon (e.g., transactional records, system logs, behavioral patterns, policy violations, or platform integrity signals). Account-Level vs. Application-Level Issues Please confirm whether the alleged violation relates to: A specific application or applications, Account-level activity, Distribution mechanisms (TestFlight, Custom App Distribution, Ad Hoc, etc.), Or external operational behavior associated with the developer account. Opportunity for Rectification or Compliance Remediation Kindly advise whether Apple provides any compliance remediation pathway, corrective action mechanism, or review process for cases involving Section 3.2(f), including: Formal reconsideration or appeal procedures, Regulatory complaint mechanisms, Compliance audit or corrective action submissions, Reinstatement eligibility criteria. Reapplication and Cooling-Off Period Requirements Please clarify the conditions, requirements, and compliance expectations associated with the stated reapplication restriction period, including whether specific remediation steps, certifications, or compliance documentation may be required prior to any future eligibility review. My intent is to fully understand the nature of the determination, ensure full legal and contractual compliance, and clarify whether any formal resolution or review mechanisms exist under Apple’s policies or applicable platform regulations. I respectfully request that this inquiry be handled through the appropriate legal or compliance review channel. Thank you for your time and consideration. Sincerely, Jiuru Song [Team ID / Developer ID if available]8DJDU79WZ7 [Company Name, if applicable]ASIA DIGITAL ALLIANCE PTE. LTD.

I'm trying to enroll in Apple Developer and I continuously getting a "Payment Declined" message despite trying 4 credit cards, a debit card and even my apple card. When I try this through the developer app the "Enroll Now" button is greyed out. It's not a bank issue I've already checked and they don't see any requests coming through. I’ve tried multiple times with no luck. Contacted Apple support and they are extremely slow with the responses with very little help. Does anyone have any thoughts on how to fix this?

Hello everyone, I’m looking for advice from anyone who has gone through a similar experience with Apple Developer Program enrollment. I initially enrolled as an individual and submitted a request to migrate the account to an organization under Thriveage Wellness Private Limited on Monday, January 15, 2026. After a few follow-ups, I was informed that I needed to submit documents linking my individual account to the company account. I provided the requested documents within 30 minutes of that communication. Since then, the enrollment status has remained stuck in “Processing” with no further updates. Support has informed me that they cannot provide any timeline for completion. Over the past several days, I’ve contacted Apple Developer Support 3–4 times but have not received any response. At this point: It has been over 12 days since enrolment, and more than 3 business days since the last support update or email. There have been: No requests for additional documents No phone call for identity verification No explanation for the delay This situation is blocking our ability to publish apps and move forward with business commitments. Has anyone recently experienced an enrolment delay of this length?Is there a specific escalation path that helped resolve the issue? Should I expect a phone verification call, or is there something I should proactively request from Apple? Any guidance from Apple staff or developers who have resolved a similar case would be greatly appreciated. Thank you in advance.

Enrolled via website for the apple developer account last Jan. 17 and got the e-invoice last Jan. 19. However, until now I still have not received any confirmation from Apple. I thought it was supposed to be 48hrs max only? Worth noting that I started the process in the developer app but had to withdraw it due to incorrect details but when I tried to enroll again, the button was disabled already so I had to do it via website. I also submitted 2 support tickets, one on Jan. 18 and one today, Jan. 20. Both no reply. Anyone else here had the same problem or knows the solution?

Dear Apple Team, I have taken the subscription of Apple Developer Program but the subscription status is not correctly reflecting in my account. Below I have attached the screenshot for the reference. Can you please help me to resolve the account status reflection correctly. Thanks in Advance!

Hi Apple, One of my developers cannot accept a user invite. He's filling out the captcha and claims to have filled it out multiple times and had it correct. His response was: "continue button is disabled" Can somebody help me address this issue? He's based out of Colombo, Sri Lanka if that helps at all.

Hey everyone, I having this error when I try to enroll. "Your enrollment in the Apple Developer Program could not be completed at this time." I tried to contact Apple Support by phone and I received the information: "We can't identify/verify you, then I can't help" End of conversation... My account is maybe 10 years old, I pay monthly for Apple services, and they can't identify me? Someone could help me? I've been an Apple developer for 7 years, but I've always used a business account. What should I do? Thanks a lot!!!!

The other day the XCode account had some error that I so that I decided to log out and in again. But when trying to log in to my apple account I get this "Bad URL" with the description "Try signing in again or contact Apple Developer Support to resolve account access". This only happens on the XCode on my work computer. I can log in to XCode on other computers with the same account. This happens only on this computer and with any account that I try to log in to. Obviously there is some cache file somewhere that I need to delete. But I am not finding it.

Apple removed our app from the App Store today stating we need to renew our Apple Developer membership. I have written confirmation that Apple ran our card in late November and we haven't received another follow up stating it was still due or that our account / app was going to expire and/or was up for removal. There also seems to be an odd bug with the Apple Developer Program as I am an Account Holder on this app and a user on our other app (in the CA App Store). When I try navigating to the Membership Details screen it brings me to the CA app which another member of our team is Account Holder of. There's simply no way to get to the Membership Details screen for the app that's been removed and we only noticed this a few days ago. Again, Apple has given us zero warning that our app was up for removal nor that we still owe for our annual membership renewal fee. . .because we paid it back in November of 2025 and have the receipt from Apple confirming as much. Does anyone have any suggestions or perhaps a link I might be able to try to get me to the screen to attempt to pay the renewal fee (again) so we can get the app back in the App Store?

Current issue (happening now) I get blocked immediately after entering my identity details and address. Apple Developer app (iPhone) I start the enrollment flow. After identity verification, I enter my address (Street Address, City/Town, State/Province, Postal/Zip, Phone). As soon as I tap Continue, I get: Contact Us to Continue There may be an issue with your account that needs to be resolved before you can continue. Please contact support. I cannot proceed past this point. Web enrollment (developer.apple.com) When I try on the web, I get: Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time. This happens right after providing identity + address (before I can proceed further). Previous timeline (related background) ~3 months ago I incorporated my company in Türkiye (Ltd. Şti.) and tried to enroll as an organization. What happened First attempt on the web: enrollment was approved, but I couldn’t complete payment. Support told me to reset and try via the Developer app. Developer app enrollment then requested identity + “association with the enrolling entity” and company documents: Government-issued photo ID Employment/association verification Commercial registry extract (signed/stamped) Articles of association Tax office + tax number document Signatory circular I uploaded the requested documents. Apple replied that Turkish documents were unsupported and asked for “solicitor-certified English translations.” I uploaded English translations that were sworn-translator stamped. Why the translations were not notarized In Türkiye, due to the current economic situation, notarizing multiple translated corporate documents can cost hundreds of USD. Because of that, I initially provided sworn-translator certified (stamped) English translations rather than notarized translations. The translation office I worked with told me they regularly prepare company document translations for Apple Developer Program enrollments and that translator-certified translations are usually sufficient. My plan was to get everything notarized immediately if Apple explicitly requested notarization again or clarified that notarization was mandatory. About a week later, I received: Your enrollment request for your company has been declined. I followed up multiple times asking what exact requirement was not met (translation certification type, identity/association verification, etc.). Phone support said the decision was final and they could not disclose the reason. Additional detail discovered after the decline (document error fixed) After the decline, I reviewed all documents line-by-line and found a serious issue in my signatory circular: My company was incorporated on 27.08.2025. The signatory circular incorrectly stated that my authority started on 27.08.2023 (two years earlier). This was a notary/document preparation error. I immediately returned to the notary and had it corrected. They acknowledged the mistake, and I can obtain an official written statement confirming the correction if needed. However, Apple has not provided a channel to submit corrected documents, and support is not giving a path forward. What I’m asking the community Has anyone seen the “Contact Us to Continue” message triggered at the identity/address step and successfully fixed it? If yes, what specifically solved it? Is this typically an Apple Account eligibility/restriction flag, or can it be caused by address/region verification format issues? After an organization enrollment is declined, is there a known path to re-apply successfully (e.g., notarized translations vs translator-stamped, or having a different authorized representative apply as the Account Holder)? If documents were corrected after the decline (like the notary error above), is there any supported way to resubmit without starting from zero? Any concrete guidance would help. Thank you.

Hello, I am experiencing an issue with TestFlight that I have not been able to resolve. Problem description One day, I suddenly became unable to update our app from TestFlight using my tester account. Assuming it might be a permission issue, I removed my tester access for the app and then re-invited the same Apple ID. After doing this, the situation became worse: I can no longer install the app at all via TestFlight. What I have already tried I have attempted all of the following multiple times: Removing and re-adding tester access in TestFlight Deleting and reinstalling the TestFlight app Installing the app via a new invitation link Installing the app via an invitation code None of these attempts worked. Error message Every attempt results in the same error message: Unable to Load App This invitation is not associated with the Apple Account you’re currently signed in with (me [at] example [dot] com). Sign in to TestFlight with the original Apple Account (me [at] example [dot] com) or ask the developer for a new invitation. Why this seems incorrect The error message suggests that the Apple ID signed into TestFlight does not match the invited account. However, I am using the exact same Apple ID for: TestFlight Apple ID (device iCloud account) App Store There is no account mismatch. Everything is logged in with the same Apple ID (me [at] example [dot] com). At this point, I am completely blocked and cannot proceed with testing or updates. Question Is there a known issue where removing and re-adding tester access can permanently invalidate an Apple ID for a specific TestFlight app? Is there any way to reset or clear the tester state for an Apple ID on Apple’s side? Any guidance or insight would be greatly appreciated. Thank you.

Around October 17, our app was removed from the App Store, and we were later informed that our developer account would be terminated within 30 days. This was an unexpected and shocking notice for us. After carefully reviewing Apple’s Developer Guidelines, we conducted a thorough internal investigation and confirmed that we did, in fact, violate certain policies. However, we are unsure whether the Apple Review Team could give us an opportunity to make corrections—otherwise, our new apps will not be able to launch on the App Store in the future. The stated reason for our account termination was: “You provided fraudulent and/or false account information, documentation, or otherwise falsely represented yourself or your submitted app to Apple either during the account enrollment process or after the account was created.” After reviewing this issue, we identified two foolish and critical mistakes on our part: We registered our developer account using our Mainland China company, but used a Hong Kong company’s bank account for payments. (Both companies are under the same management, and we have submitted supporting documentation during our appeal.) Our official website, Privacy Policy, and Terms of Service also displayed the name of our Hong Kong company instead of the Mainland China entity used for registration. Despite these mistakes, we have continued to support our users through email and our Discord community, resolving most issues within 24 hours. We have never deceived our users or the Apple Review Team in any way. For us as developers, providing an excellent user experience has always been our top priority, and we have always aimed to follow Apple’s review and compliance standards closely. We sincerely hope that, given our situation, the Apple Review Team could grant us an opportunity to correct these issues. We will promptly register a new Hong Kong Apple Developer Account, and once our app is reinstated, we will migrate all relevant information to that new account to ensure full compliance moving forward.

Good evening! I tried to create an Apple Developer Account, but after filling in information (Name, Lastname, Address, and other information) → I accepted “This is a legal agreement between your organization and Apple.” → After, I got an error: “We are unable to process your request. An unknown error occurred.” I created ticket “102795742760” on January 7, 2026, but I am still waiting for a response, despite waiting for 2 business days. Could you help me with this problem? Thank you!

Dear Apple Developer Support Team, We are seeking a solution that would allow us to include the CarPlay entitlement while distributing our app using an enterprise profile. Could you please provide guidance on how we might achieve this? Are there any alternative approaches or considerations that could help us navigate this limitation? Your expertise and advice would be greatly appreciated as we work to ensure our app meets the needs of our users while complying with Apple’s guidelines. Thank you for your time and support.

Hi there, How long does it take to make a switch from Apple individual to organization membership? I initiated the process a 2 weeks ago, and I am get to receive another notification from Apple. Keeps showing We’re processing your membership migration from an individual to an organization. And I am unable to submit an application that requires Organization account.

Hey, New developer here. I am unable to enroll. I keep getting the same error for weeks now - We are unable to process your reques. An unknown error occurred. Neither am I getting a call-back from Apple Developer Support. What are my options? How should I get enrolled? Thanks for any help. Sahil.

We need clarification on the following scenario and whether the requested actions are possible. Currently, we have an Enterprise iOS application that is distributed internally through Microsoft Intune using an Enterprise Apple Developer account. We are now planning to release the same application publicly via the Apple App Store using an App Store (public) Apple Developer account. While attempting to create a new app in App Store Connect, we are unable to proceed because the Bundle Identifier is already registered under the Enterprise account, and Apple does not allow creating another app with the same identifier. We would like clarification on the following points: Is it possible to move or transfer an app (or its Bundle Identifier) from an Enterprise Apple Developer account to a Public/App Store Apple Developer account? If yes, what is the recommended process to do so? If not, what alternatives are available while retaining the same Bundle Identifier? 2. If the app is successfully published on the App Store using the same Bundle Identifier, what will happen to users who already have the Enterprise version installed via Intune? Will their existing app automatically update from the App Store? Or will they need to uninstall the Enterprise version and install the App Store version manually? We would appreciate your guidance on the supported approach and best practices for this transition to ensure a smooth migration for existing users.

I can't create a developer account. Every time I try to enroll they tell me: you cant enroll at this time.

When trying to login using apple account it shows me this error "Your request could not be completed because of an error. Please try again later." although in the inspector everything looks fine (200)