Hi, I want to offer an auto-renewable subscription (e.g., $1/month) that grants users (10 document analyses per month), with the count resetting at the start of each billing cycle. -Unused analyses will not roll over to the next month- Additionally, any analyses generated while the subscription is active will remain accessible to the user permanently, even if they cancel the subscription. The paywall, app description, and metadata will clearly state that the subscription grants (10 document analyses per month with no rollover) We want this to be implemented as an auto-renewable subscription model, not as a consumable service or a token/credit system (which we want to avoid). Is this model acceptable under Apple’s guidelines, or would it be considered a token/credit system? Any insights or alternative suggestions would be appreciated.. Thanks

I noticed a very weird behavior for refunds. When a user refunds an up-front paid app, they still have access to the app. How can I detect such a case and block access to the app? In general, I think it should be handled by Apple, but for some reason, they don't do it.

When simulating a Storekit error like an invalid device verification or others of that type, should we finish a failed transaction? When I test with a Storekit configuration file, all failed transactions persist after every restart. The Apple-provided sample code for Storekit 2 has transactions finished only when they are successful.

We use Transaction.currentEntitlements in StokeKit 2 to unlock functionality based on a Non-Consumable IAP but we have a case involving a refund that seems wrong and I am trying to understand the interation between transactionId, originalTransactionId & revocationReason. The Context: We have a universal App on macOS and iOS that offers a shared Non-Consumable IAP. For this example I have named it "app.lifetime" On macOS we use StoreKit 2 and I am calling the Transaction.currentEntitlements and Transaction.all functions. On iOS we are still using StoreKit 1. This example customer: Originally purchased "app.lifetime" on 2024-10-27 Was refunded by Apple for "app.lifetime" on 2024-10-29 Re-purchased "app.lifetime on 2025-02-24 (I have seen an email receipt of this transaction but it never shows up in Transaction data) (all the above happened on the mac via StoreKit 2) The Transactions (all lightly redacted for privacy): on macOS the following is returned from Transaction.currentEntitlements... { "appTransactionId" : "...8123", "bundleId" : "app", "currency" : "USD", "deviceVerification" : "...", "deviceVerificationNonce" : "...", "environment" : "Production", "inAppOwnershipType" : "PURCHASED", "originalPurchaseDate" : 1729997808000, "originalTransactionId" : "...9955", "price" : 1, "productId" : "app.lifetime", "purchaseDate" : 1729997808000, "quantity" : 1, "signedDate" : 1740416289102, "storefront" : "USA", "storefrontId" : "143441", "transactionId" : "...7511", "transactionReason" : "PURCHASE", "type" : "Non-Consumable" } Note in the above example the originalTransactionId & transactionId are different. Transaction.all however returns both transactions: [ { "appTransactionId" : "...8123", "bundleId" : "app", "currency" : "USD", "deviceVerification" : "...", "deviceVerificationNonce" : "...", "environment" : "Production", "inAppOwnershipType" : "PURCHASED", "originalPurchaseDate" : 1729997808000, "originalTransactionId" : "...9955", "price" : 1, "productId" : "app.lifetime", "purchaseDate" : 1729997808000, "quantity" : 1, "revocationDate" : 1730224102000, "revocationReason" : 0, "signedDate" : 1740415969925, "storefront" : "USA", "storefrontId" : "143441", "transactionId" : "...9955", "transactionReason" : "PURCHASE", "type" : "Non-Consumable" }, { "appTransactionId" : "...8123", "bundleId" : "app", "currency" : "USD", "deviceVerification" : "...", "deviceVerificationNonce" : "...", "environment" : "Production", "inAppOwnershipType" : "PURCHASED", "originalPurchaseDate" : 1729997808000, "originalTransactionId" : "...9955", "price" : 1, "productId" : "app.lifetime", "purchaseDate" : 1729997808000, "quantity" : 1, "signedDate" : 1740416289102, "storefront" : "USA", "storefrontId" : "143441", "transactionId" : "...7511", "transactionReason" : "PURCHASE", "type" : "Non-Consumable" } ] Note here that the original transaction ("...9955") includes a revocationDate and revocationReason that match the expected refund but the secondary transaction that seems to match on all other details is missing the revocation info. Looking at the iOS SK1 receipt data to compare, after a receipt refresh I see only a single transaction "...9955" which includes the cancellation info and transaction "...7511" is not present at all. The impact of this is that on iOS we are considering the purchase void but on macOS we are following currentEntitlements and consdering it still valid. Calling the inApps/v1/history/... server API with the "...7511" transactionId that is shown in the currentEntitlements response returns the "...9955" transaction with the correct revocation status but "...7511" is no returned at all. To Summarise: currentEntitlements on macOS shows transaction "...7511" as active and with an originalTransactionId of "...9955" all on macOS includes both "...7511" as active and "...9955" as revoked iOS reciept data shows only "...9955" as revoked Server API shows only "...9955" as revoked event when explicitly called with "...7511" Neither of them show a more recent purchase the same customer made for the same IAP product. My questions are: Is this a StoreKit bug or am I mis-understanding something? If it's a bug how can I work around it to ensure revoked purchases aren't still appearing in currentEntitlements? Under what conditions can StoreKit generate multiple transactionIds for the same underlying originalTransactionId? I had assumed (and the docs suggest) this only happens for subscriptions but here it is happening for a Non-Consumable IAP. Why would transactionId "...7511" only be present on macOS/SK2 and not visible at all on iOS/SK1 or API? I don't understand why the latest IAP from 2025-02-24 that the customer assures me they made (and has shown me the receipt for is not showing up in the Transactions history at all. Any ideas?

Hi, all! I am wondering about something about App Receipts. I'm using App Receipt hash to key some information server-side. I'm curious however, if that doesn't actually have a possible flaw. Is it possible to get a new receipt that would yield a different hash for the same transaction? Reinstalling the app, perhaps? Installing the app on a new phone? Basically, I want to make sure this hash is something I can rely on. If the user can get a new hash for the same purchase, that's obviously problematic. Thanks!

I have an app which is already on App Store with In-app purchase. Now I want to integrate In-app purchase in my another app for the same products as in the existing app. Both the apps are using same Apple Account. Can I reuse those Product Ids from the first app in the second one. If yes, what is the ways to use them. Thank you in advance.

iOS Storekit2 Appstore production environment, some user feedback in app purchase faliure, What our log records is StoreKitError.unknown，please How to solve problem, thanks

When I test subscibe in sandbox，IOS says this transaction need to request parent’s approval。But this is a sandbox account，it don't have any family members

I'm using Transaction.environment to determine server behavior. https://developer.apple.com/documentation/storekit/apptransaction/environment https://developer.apple.com/documentation/storekit/appstore/environment I gather this information on the app using StoreKit and then send it to the server: originalTransactionId = transaction.originalID originalTransactionEnvironment = transaction.environment When testing within Xcode, on a simulator, the value sent to the server for originalTransactionEnvironment is Xcode - as expected. When testing on a device using a TestFlight build, the value sent to the server for originalTransactionEnvironment is undefined/nil. I expected it to be Sandbox - and later in production it should be Production. Most importantly, the value sent to the server for originalTransactionId in the TestFlight version is not undefined/nil - it is the value I expected it would be. The transaction was originally for a subscription purchase, if that makes a difference. So the transaction is available, and information like originalID is also available. Why is transaction.environment not available? What is the behavior in production?

Product.SubscriptionInfo.isEligibleForIntroOffer(for: "21340582") In the production environment, I have already used the intro offer for this group, but this method still returns true.

I am using StoreKit 2 for my products and noticed that users from Ukraine (for example) receive a wrong Product.displayPrice. The App Store works with USD but shows the local currency UAH. Any chance to display the correct currency (USD)?

I remember when I called Apple Support, they told me that they can only assist with refunds for orders within the last two months.

I'm currently still on StoreKit 1, and am testing the paymentQueueShouldShowPriceConsent delegate function. In my local .storekit file, I have a renewable subscription set up with a promotional offer. My test flow is as follows: User subscribes to renewable subscription Let subscription auto-renew once or twice User subscribes to renewable subscription with promotional offer with significant price reduction Promotional offer lapses and price increases to normal Expect paymentQueueShouldShowPriceConsent delegate function to trigger However, #5 never does get invoked, despite re-trying the subscription and promotional offers in various configurations. Manually triggering the Request Price Increase Consent option in the Xcode StoreKit transactions list does invoke the delegate function, but letting the promotional offer lapse does not. My storefront is set to Korea, and my simulator region is set to Korea as well. According to the documentation here and here, consent is required for all price increases in Korea. Is there some way I could check if things are working as intended?

Dear Apple Support, We are currently in the process of migrating from Apple Server Notifications v1 to v2. As you know, once we switch from v1 to v2 in App Store Connect, this change is irreversible. Our team needs to ensure that our backend environment, developed in Python with Django and using the app-store-server-library==1.5.0, is fully prepared to handle all possible notification types before making that final switch. While we can receive a basic test notification from Apple, it doesn’t provide the range of data or scenarios (e.g., INITIAL_BUY, RENEWAL, GRACE_PERIOD, etc.) that our code must be able to process, store in our database, and respond to accordingly. Without comprehensive, example-rich raw notification data, we are left guessing the structure and full scope of incoming v2 notifications. Could you please provide us with a set of raw, fully representative notification payloads for every notification type supported in v2? With these examples, we can simulate the entire lifecycle of subscription events, verify our logic, and confidently complete our migration. Thank you very much for your assistance.

Our app server has subscription feature and processes purchase life cycles based on App Store Server Notification v1. Last year, when users purchased subscriptions during the following timeframe, we received "INITIAL_BUY" notifications with "unified_receipt.Latest_receipt_info.purchase_date" set to future date(approx. 1 hour after the actual purchase). 2024-11-03 08:00:00 - 2024-11-03 09:00:00 Etc/GMT (UTC) For example, we received the following v1 notification at 2024-11-03 08:36:33 Etc/GMT. "notification_type": "INITIAL_BUY" "unified_receipt.latest_receipt_info[].purchase_date": "2024-11-03 09:36:02 Etc/GMT" Our server grants subscription entitlement based on "purchase_date" so the users had to wait 1 hour before the subscription features became available. The timeframe coincided with the end of daylight saving time in the U.S., so we assume that it affected the behavior, but our country doesn't adopt daylight saving time. We have some questions regarding this behavior. In countries without daylight saving time, how should we handle such notifications with future purchase date in order to properly grant subscription entitlement? In App Store Server Notification v2, could purchase date be set to future date at the end of daylight saving time in the U.S., just as in v1 notifications? JWSTransactionDecodedPayload.purchaseDate

Hi, I've migrated my app to another developer account more than half a year ago, but I'm still receiving a few transaction payments in the old developer account, which currently has no app. The payment date shown in the report is last month. I'm wondering how could this happen. Is it possible for users to initiate a transaction half a year ago and only successfully pay it now?

We’ve recently observed an escalating number of complaints from AlipayHK users regarding duplicate charges when completing transactions via Apple Pay. While no similar issues have been reported by users of other credit card providers integrated with Apple Pay, the problem appears isolated to AlipayHK transactions. Key Details: Multiple users confirm being charged twice for single transactions. Complaints are increasing in frequency, indicating a potential systemic issue. No overlapping reports from non-AlipayHK payment methods at this time. To safeguard customer trust and ensure seamless payment experiences, we kindly request Apple’s support in: Investigating whether the root cause stems from Apple Pay’s transaction handling. Collaborating with AlipayHK (if necessary) to resolve the issue promptly. Providing guidance on interim measures to prevent further duplicate charges. Could Apple confirm if this is a known issue and share a timeline for resolution? We’re eager to assist in any way possible to mitigate impact on users. Thank you for your urgent attention to this matter.

I cannot test IAP using sandbox account that I logged on from settings, it keeps show my regular Apple ID when I try to test IAP from TestFlight This issue frustrate me and bunch of my colleagues, we cannot manage our subscription when sandbox account is default choosing Apple ID I've seen people complaining about this issue a lot Any help on resolving this issue would be really appreaciated

Hi, I've some issues on my application about purchases. My app is available for iOS and tvOS. Some part of my code is the same on both target (my purchase code is one of them). The issue is: Some users can't do a purchase on Apple TV (but not all and I can't reproduce) Some users purchased on a device and are not considered as pro on the other device (logged with same apple account). Again it's not all. Here is my store code

In all the illustrations of win-back offers, I see an example of "Get 3 months off, then $X/month", as seen below. First, I'm not exactly clear how each configuration translates into an actual offer in practice: If I want to offer 3 months off on an annual subscription, ie. only if the user pays for the annual offer (basically a 25% discount), is that possible? If I set a "Free" type, of 3 months, I guess that would allow the user to cancel before paying for the annual, correct? If I set a "Pay up front" type, with a 25% discount, how would that show up to the user on the App Store? Secondly, is eligibility to an offer determined by the user elapsing on the same subscription or any subscription in the same subscription group? Thank you