Hello, Return to service allows providing a Wifi profile when Erasing device to go with barely zero-touch ; is there a way to provide a client certificate used for 802.x auth or is the WiFiProfileData limited to com.apple.wifi.managed payload ?

I would like to contact about an issue with the iOS 18 update. With the release of the new iPhone 16, camera controls have been added. however, when using MDM, there is an issue where the camera control button settings change after blocking and unblocking the camera. 1. If the camera control button is originally set to 'Camera', when you block and unblock the camera through MDM, the button setting changes to 'None'. Shouldn't the camera control settings be maintained even after blocking and unblocking the camera? If this is a known issue, can you tell me when it will be fixed and updated?

Opening a fresh post as the other seem old/abandoned. I’m trying to add a fail-safe URLprobe to DNS setting profile (DNS over http) for the case that the iPhone/iPad connects to a wifi hotspot with captive portal without internet access. I use OnDemandRules to circumvent known problematic SSID names a specific (wildcard) domains - both working just fine and the requests are falling-back to a system resolver for such a requests. I’ve added a URLStringProbe which supposed to check availability of the internet. The probe should trigger on 200 OK response code and use the DNSSettings or fallback to a system resolver in the case of any other outcome, according to the documentation: A URL to probe. If this URL is successfully fetched (returning a 200 HTTP status code) without redirection, this rule matches. https://developer.apple.com/documentation/devicemanagement/dnssettings/ondemandruleselement https://developer.apple.com/business/documentation/Configuration-Profile-Reference.pdf Tested on iPhone 14 (iOS 18.1) but it doesn’t work. I’m using Clouflare https://1.1.1.1/index.html for the sake of simplicity and do some adjustment in IP/path for testing purposes using https to enforce TLS (to avoid hijack/MitM from a captive portal) using a direct IP (in this case Cloudflare) so I don't need to resolve a domain to execute the probe itself Anyway, I’ve changed the URL for a testing purposes to return either 404, redirect or timeout and in all cases cases the probe acts the same way like for 200 OK response. My expectation is that probe should test negative and go to next rule which is <key>Action</key> <string>Disconnect</string> and thus use the system resolver which will allow the system to detect a captive portal and display sign-in popup to the captive portal Any idea where might be the issue? Example 1 - with all rules <key>DNSSettings</key> <dict> <key>DNSProtocol</key> <string>HTTPS</string> <key>ServerURL</key> <string>https://dnsserverexample.com/v1/something/id/dns-query</string> <key>ServerAddresses</key> <array/> <key>SupplementalMatchDomains</key> <array/> </dict> <key>ProhibitDisablement</key> <true/> <key>OnDemandRules</key> <array> <dict> <key>Action</key> <string>Disconnect</string> <key>SSIDMatch</key> <array> <string>whitelistedSSID1</string> <string>whitelistedSSID1</string> </array> </dict> <dict> <key>Action</key> <string>EvaluateConnection</string> <key>ActionParameters</key> <array> <dict> <key>DomainAction</key> <string>NeverConnect</string> <key>Domains</key> <array> <string>*.whitelisteddomainexample.com</string> <string>*.whitelisteddomainexample2.com</string> </array> </dict> </array> </dict> <dict> <key>URLStringProbe</key> <string>https://1.1.1.1/index.html</string> <key>Action</key> <string>Connect</string> </dict> <dict> <key>Action</key> <string>Disconnect</string> </dict> </array> </dict> Example 2 - just URL probe and fail-open for iphone <key>DNSSettings</key> <dict> <key>DNSProtocol</key> <string>HTTPS</string> <key>ServerURL</key> <string>https://dnsserverexample.com/v1/something/id/dns-query</string> <key>ServerAddresses</key> <array/> <key>SupplementalMatchDomains</key> <array/> </dict> <key>ProhibitDisablement</key> <true/> <key>OnDemandRules</key> <array> <dict> <key>URLStringProbe</key> <string>https://1.1.1.1/index.html</string> <key>Action</key> <string>Connect</string> </dict> <dict> <key>Action</key> <string>Disconnect</string> </dict> </array> Also I’ve tried to debug similar issue in the past on MacOS. I’ve tried to add debug profiles NetworkDiagnostic.mobileconfig and mDNSResponder.mobileconfig but I don't see any logs related to OnDemandRules processing - any clue how to get some insight into the rules processing/evaluation?

I currently have a bunch of profiles that cannot be removed whatsoever. iOS 18.0 (22A3354), Apple Configurator Version 2.17 (9A15) (happens in the stable configurator version, too) On trying to remove the profiles via Apple Configurator, I get the error message The profile “[profile name]” does not have the expected certificate for removal. [DMCInstallationErrorDomain – 0xFA8 (4008)] The problem with that is, The profile was installed a day ago using the exact same MacBook that I now try to remove it. Nothing has changed. The profile was signed, but it's signed with the same Supervision Identity that I now still have in Apple Configurator. The SHA256 fingerprint I see inside iOS matches the one I see on macOS in the Configurator in the "Show Supervision Identity..." section. So there should be absolutely no reason why the profile removal fails. I'm not entirely sure if this is relevant, but the affected profile's PayloadIdentifier has an at-sign in it. The docs say this is supposed to be A reverse-DNS style identifier (com.example.myprofile, for example) that identifies the profile so an at-sign might not be valid - but the UI in the Configurator does not have an issue with it. The only way to get rid of these profiles appears to be a full wipe, which is what I'll do soon. If there is any information I can provide before the wipe (or a better channel to report this on), I'm happy to.

I implemented parents to manage their children's apps with FamilyActivityPicker. Then, is there way to get child’s app list without FamilyActivityPicker?

I'm interesting to use network (and internet too) access on iPhone only through pre-configured (by corporate profile) VPN connection. If the VPN connection is unavailable for some reason then network must to be unaccessable. Which ways I have to solve my problem? I need to use some 3rd party software or it can be solved by MDM Profile? Best regards, Grigoriy.

The original text is in Chinese, and below is the content translated using OpenAI. 問題描述： 因為一些因素，所以公司申請了兩個企業憑證，其中Entity Name一樣，但Team ID不一樣。現在發現iPhone16系列裝置的使用者，無法同時使用兩個憑證打包出來的APP，不是都會閃退就是其中一個會閃退。 重現問題的逐步說明： 測試的情況有兩種： 從iPhone16之前的裝置轉移資料到iPhone16，這兩個APP打開都會閃退 直接在iPhone16安裝這兩個APP，則第一個安裝的APP可以正常使用，第二個安裝的APP會閃退。如果想要切換能使用的APP，需要到 一般－VPN與裝置管理－INNOLUX CORPORATION ，點擊”刪除App”，然後更換安裝順序。 如果是舊裝置升級到iOS 18，則不會有該問題 期望的結果： 兩個APP都能正常使用 實際看到的結果： 如果是舊裝置移轉資料到iPhone16，則都會閃退：如果是直接在iPhone16安裝這兩個APP，則第一個安裝的APP可以正常使用，第二個安裝的APP會閃退。 OpenAI Translation： Problem Description: Due to certain factors, the company applied for two enterprise certificates, which have the same Entity Name but different Team IDs. It has now been discovered that users of the iPhone 16 series devices are unable to use apps packaged with both certificates simultaneously; either both apps crash or one of them crashes. Step-by-Step Reproduction of the Issue: There are two testing scenarios: Transferring data from a device prior to the iPhone 16 to the iPhone 16 results in both apps crashing upon opening. Directly installing both apps on the iPhone 16 allows the first installed app to function normally, while the second installed app crashes. To switch to the functioning app, one must go to Settings - VPN & Device Management - INNOLUX CORPORATION, click "Delete App," and then change the installation order. If an older device is upgraded to iOS 18, this issue does not occur. Expected Result: Both apps should function normally. Actual Observed Result: If data is transferred from an older device to the iPhone 16, both apps crash. If both apps are directly installed on the iPhone 16, the first installed app works normally while the second installed app crashes.

With iPhone 16, there is Camera Control page when setting up a phone. In https://developer.apple.com/documentation/devicemanagement/skipkeys?language=objc, there is listed skip keys for different setup pages, but there is no mention of Camera Control. Is there skip key for Camera Control? If there is, what is it?

Hello team! I am trying to update an app via MDM on macOS sequoia. It has always worked fine for me since macOS 13. But now I get this error in the console when trying to update the app: Preflight canceled with coordinator: (null) error: Error Domain=ASDErrorDomain Code=663 "The app is running and we don't have the context to quit it, failing install." UserInfo={NSDebugDescription=The app is running and we don't have the context to quit it, failing install.} Always updated even if the app was open without problems before macOS 15. Regards

We are facing issue SSO from some days its was working fine few days before. In apple devices, we are facing issue that once user enters the username and password, it is asking again when user logs in. All things were fine no changes in system only thing, this issue started happening for may be iOS 16 updated. We have implemented SSO using Microsoft AD. Things working for all other OS (Windows, Android) except iOS.

I was able to successfully pass a PAT token challenge with my iPhone in iOS 18. However, after installing a corporate profile via Google Device Policy, it no longer passes the challenge. Is this expected? I.e. does Apple consider a device with a profile to be less secure than one without it?

I was checking the operation of items that are now available on devices with iOS 18 or later, but when I distribute to Shared iPad devices, the following 3 items are not installed on the device and cannot be controlled. allowiPhoneMirroring allowPersonalizedHandwritingResults allowWritingTools Please let us know the following. Are the above 3 items available on Shared iPad? If so, please tell us how to solve the problem that the items are not installed on the Shared iPad device and the control does not work. The specifications of the device used are as follows OS : iOS18.1 beta3 Model : iPad Air 13-inch(M2)

New Local Network Privacy Setting has been added in Privacy & Security Section of system Settings. I just want to know if this permission be managed through MDM mobileconfig profile. Let me know if any suggestions are there, in respect to this.

On the "What's new for enterprise in iOS 18" page here: https://support.apple.com/en-am/121158, one of the new features mentioned is: "On supervised devices, organizations can disable a user’s ability to hide and lock apps." Despite reviewing the developer documentation surrounding device management (https://developer.apple.com/documentation/devicemanagement), as well as going through the latest changes to schema definitions (https://github.com/apple/device-management), I have been unable to find a restriction that corresponds to this functionality. This is a feature that I'd like to implement, has anyone found any details about this restriction and what key may need to be inserted in the restrictions payload to use it?

I integrated the Apple in app SDK, but when using SK Products Request to obtain the product ID, it was empty and invalid. I checked the app backend status and product status, and they are both normal. What's going on? I hope to receive an effective answer and solution as soon as possible. Thank you very much!

I am trying to use Apple Intelligence on a shared iPad. I cannot use Apple Intelligence even though I have registered my Apple Acount. Apple Intelligence does not appear in the device settings. Please tell me the following Can I use Apple Intelligence on my Shared iPad device? If so, is it an expected behavior that Apple Intelligence settings are not displayed on the Shared iPad device? The specifications of the devices used are as follows OS: iPadOS 18.1 beta3 Model: iPad Air-13inch(M2)

Hi Apple Team , We have a. Bunch of macOS devices in our Fleet Which has MDM Passcode Payload Applied. We have observed a huge delay in unlocking the user account at login Screen after the Credentials are presented, Where as Removing the Passcode Payload makes the User to unlock their account at login Screen Immediately. Can someone help with this issue any OS Updates helps this ? Have Filed a FeedBack: FB15143190 (MDM Passcode Payload Causing Delay In Device Unlock) Also there is a Discussion reg this Passode Policy Issue

Hi, We made a MDM Capability request a few months ago and still haven't heard back. Is there a way to check what the status of the request is? Thanks, Dave

I am checking the behavior of the Contact settings, but the controls are not working with respect to the Communication Service Rules. Please let me know the following Is it possible to change the default calling app on a Japanese iPhone? If possible, does the control of the Contact settings in the configuration profile work?

IMAP is again broken... this has happened with many prior iOS betas