我们在生产环境中通过日志监控，发现部分线上用户出现了如下异常行为： Transaction.updates 突然一次性返回大量历史订单（我们看到几十甚至上百条）。 这些订单的 purchaseDate 显示为很早之前（最早甚至是 2024 年），并且我们系统中已经确认这些订单早就处理过并调用过 transaction.finish()。 这些历史订单并未重新发生购买或恢复。 同一时间调用 Transaction.unfinished 并未返回这些订单，说明它们在系统状态中也不是未完成交易。 这不是个例，在多个用户设备上都捕获到了类似情况。

I can login. but when I click account, I was redirected to a page wiith a form directly.Need assistance with accessing your developer account?I got email saying below, but they never contact with me. What should I do? I need use the account info the app deloyment. Thank you for contacting us.We’ve received your support request and will get back to you in one to two business days. Your case number is xxxxxxxFor additional information on development-related topics, visit Apple Developer Support.Best regards,Apple Developer Program Support

Hello Developers, On ios device i recently installed Teams, Instagram and facebook apps.When i change the device language/locale appname remains same i.e in english. All three apps i m able to search with it japanese translation like Teams ->チーム, Instagram->インスタグラム, Facebook ->フェイスブック when device locale in english or japanese.How can i achieve this?.Any suggestion up will be helpful.

For un unknown reason, my Apple ID has been blocked. Since I can not connect anymore to my developer account ! I've asked to unblock it (iforgot.apple.com) but according to support the unblock sequence is not send because this Apple ID is in used. I need help to unblock my ID in order to manage my app.... note : I use an another account to post this messages.

We've observed two refund cases where we only received REFUND notifications without the expected CONSUMPTION_REQUEST notifications. Both cases came from the same user account. According to documentation, we should first receive CONSUMPTION_REQUEST before any REFUND notification. Has anyone encountered similar selective missing notifications? Could this be user-specific or related to particular refund circumstances? Environment: Production environment Valid server notifications setup (other notifications work fine) Only these two cases from same user showed this behavior

Would anyone help why my account got terminated. I checked my app & it had simple text pricing typo should not be grounds for account termination. Even i made a typo in iap price the price of product on apple server was correct & when user try to buy item the correct price is loaded from apple sever. If this was the reason for the decision, I would like the opportunity to correct the issue rather than face such a severe penalty. "This letter serves as notice of termination of the Apple Developer Program License Agreement (the “ADP Agreement”) and the Apple Developer Agreement (the “Developer Agreement”) between you and Apple effective immediately. Pursuant to Section 3.2(f) of the ADP Agreement, you agreed that you would not “commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program …” Apple has good reason to believe that you violated this Section due to documented indications of fraudulent conduct associated with your account. Apple is exercising its right to terminate your status as an Apple developer pursuant to the Apple Developer Agreement and is terminating you under the ADP Agreement for dishonest and fraudulent acts relating to that agreement. We would like to remind you of your obligations with regard to all software and other confidential information that you obtained from Apple as an Apple developer and under the ADP Agreement. You must promptly cease all use of and destroy such materials and comply with all the other termination obligations set forth in Section 11.3 of the ADP Agreement and Section 10 of the Apple Developer Agreement. If applicable, no further payments will be made to you pursuant to Section 7.1 of the Paid Applications agreement (Schedules 2 and 3 to the ADP Agreement). This letter is not intended to be a complete statement of the facts regarding this matter, and nothing in this letter should be construed as a waiver of any rights or remedies Apple may have, all of which are hereby reserved. Finally, please note that we will deny your reapplication to the Apple Developer Program for at least a year considering the nature of your acts. If you want to file an official complaint pursuant to an applicable Platform Regulation in your country or region you may Contact Us."

Good afternoon everyone. I made the purchase and payment (as shown in the screenshot) on August 6th. However, two business days have passed and they still haven't granted full access (including for publishing new apps). I've already sent two emails requesting support (IDs 102663263864 and 102665787348), but I haven't received a response yet. Nothing appears in my developer account. Has anyone experienced this? Do you have any tips?

I am trying to create an AppId to support Sign in with Apple from my web app. This capability is not availability. An AI query suggests that this is not supported with an Enterprise account, though I cannot find any links/information to support this. Is this a known issue?

Hello everyone, I urgently need help with my Apple Developer account. It has been over one month since I started the enrollment process, and I still cannot access my account. My app must be published before September, and this delay is causing serious impact on my work. Every time I try to proceed, I get this error: pgsql Copy Edit Unable to find a team with the given Team ID '7QVTL796RL' to which you belong. Please contact Apple Developer Program Support. https://developer.apple.com/support I have already contacted Apple Developer Program Support, but the issue is still unresolved. I am willing to provide any additional documents or payments immediately to get this fixed. This is time-sensitive and business-critical — if any Apple staff or experienced developers have advice, please let me know how I can escalate or resolve this quickly. Thank you in advance for any urgent help.

I already enrolled and paid for the developer program but on the main developer page it still says "Join the Apple Developer Program" with a button to "Enroll Today" but when I click on it, it redirects me to a page that says "Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." I tried to speak to apple support about it at least a dozen times and they give me no reasonings or anything as to what the issue is and why I'm not able to get past this error. Every time I ask them for any update or an estimate on when I will even get an update, they just say they can't provide any information.

We are implementing a report of all cancelled subscribers to our mobile App called SweetLifeSaver. We would like to identify the subscription date and the cancellation date for all such users. How do we get this information?

I have not been able to update the TestFlight Test Information. I keep getting the error "Make sure the contact phone number only contains numbers and try again" even when only number are entered. I've tried on Safari, Chrome and from the Connect App and all give the same error. I would like to push my App for testing to some external beta testers but can't since Contact Information is required for this.

Hi, I paid by credit card to enroll in the Apple Developer Program. I received the invoice by email, and it's been more than two business days and the dashboard still appears as shown in the screenshot below. It says the following (in Portuguese): "Purchase the subscription. To continue your subscription, complete your purchase now."

Hello Apple Developer Support, I've been waiting for my app to become available on TestFlight for testing for around three weeks now. Despite deleting and re-uploading the build multiple times, I continue to face the same issue. I've attached a screenshot of the problem for your reference. Could you please help me understand how to resolve this? It's becoming quite frustrating. Looking forward to your guidance.

Hi i have been trying to enroll in an apple developer program I have made the payment 99$ and it has been deducted from the credit card. I got a message saying you will recieve an email soon. Would like to know whats the process after that and why is enrollment in the apple developer programm a bit diffcuilt.

I’m facing an issue when trying to renew my Apple Developer Program membershi Whenever I try to complete the payment ( "We are unable to complete your order – Duplicate order." My previous subscription has already expired, and all my apps are now unavailable on the App Store. This is affecting my users and I’m unable to proceed with payment. Things I’ve tr Logging out and back in Using different browsers (Chrome, Safari, Incognito) Trying from different devices Waiting 24+ hours before r Still getting the s Has anyone faced a similar issue? Is Any Thanks in advance 🙏

Hi ~ May I know how long did you get your VisionOS developer kit? Thanks

I am trying to create a developer account for my organization. I have validated our DUNS number and Entity Name on https://developer.apple.com/enroll/duns-lookup/. However, when I try to add this number to create a developer account, I get a pop-up suggesting a mismatch in the entity and DUNS number. I have tried this several times without any success. Request you to please help me resolve this issue. Thanks. Sanket