@JakeShort - this is good stuff - thank you so much, was looking for that.

I was asked to renew on Sep-15 and received a bill after renewing, however, payment was never authorised. Then received another reminder that my membership will expire, renewed again on Oct-1, payment failed. Another reminder received on Oct-8, renewed, changed to another credit card - and it worked! I am from Germany, case number 101199979818

I have renewed my subscription twice in two weeks and received two bills and now getting the 3rd notice that my membership is expiring in 5 days - what is going on?