Can someone at Apple please help move this case forward?
Team F587Y8G7S4 (Individual membership, active since 3 July 2026) has never been able to notarize. Every submission, including an empty test zip, is rejected before scanning with:
statusCode 7000 — "Team is not yet configured for notarization"
issues: null, ticketContents: null
Latest test: submission 08e5b2a7-db7d-4a3c-b760-fbe97266ad0a, 7 September 2026, 18:10 UTC.
First occurrence: submission f2331ba3-65e0-4513-aa46-da98ecc6d742, 3 July 2026.
Signing: Developer ID Application (G2), hardened runtime, uploads succeed. Membership and all agreements are active.
Developer Programs Support case 102932780546 has been open since 4 July. It was escalated on 25 July, then "escalated to our engineering team" on 18 August and again on 2 September. No internal ticket number, no timeline, and no engineer has contacted me. I have supplied every detail requested (repro steps, timestamps, screenshots).
Please:
Escalate case 102932780546 to the team responsible for Notary Service provisioning.
Confirm Team F587Y8G7S4's notarization provisioning is being reviewed or reset.
Provide the internal ticket number and the current next step.
This is blocking a commercial macOS release. If you need anything else, tell me exactly what to provide.
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