a few days ago my report shows that the payment is expected on October 27, "Expected Payment Date" and now it is changed to "Balance Carried Forward"。Do you have such a situation?

What's more, now they don't reply to emails

Hello, have you received the payment? I haven't received it yet. It's been 34 days

Hello, have you received the payment? I haven't received it yet. It's been 34 days