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Developer Account Subscription - Paid, not active
Hi, Like many others here, I applied and paid for an Apple Developer account (April 2). Although I’m certain I used a different account during the process, it appears the payment was linked to an older account that I no longer have access to (specifically, I can’t access the email address associated with it). This means I may have missed any follow-up communication from Apple. Since then, I’ve updated my primary email to one I can access, submitted 3 support tickets, and spoken with Customer Support by phone. Unfortunately, I haven’t been able to resolve the issue. I’ve been told they cannot take action, that I need to wait for them to reach out to me, with no clear outcome — no escalation, no refund, and no concrete guidance on next steps. I’ve also seen mentions of a callback option from the Developer Account team, but I haven’t been able to find or access this anywhere. At this point, my account is still Pending, no response to my support tickets (despite a stated 2-business-day response time), and no clarity on how to proceed—while already being charged $100. I understand this has been asked before, but does anyone have suggestions on what I can do next? Thank you.
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Developer Account Subscription - Paid, not active
Hi, Like many others here, I applied and paid for an Apple Developer account (April 2). Although I’m certain I used a different account during the process, it appears the payment was linked to an older account that I no longer have access to (specifically, I can’t access the email address associated with it). This means I may have missed any follow-up communication from Apple. Since then, I’ve updated my primary email to one I can access, submitted 3 support tickets, and spoken with Customer Support by phone. Unfortunately, I haven’t been able to resolve the issue. I’ve been told they cannot take action, that I need to wait for them to reach out to me, with no clear outcome — no escalation, no refund, and no concrete guidance on next steps. I’ve also seen mentions of a callback option from the Developer Account team, but I haven’t been able to find or access this anywhere. At this point, my account is still Pending, no response to my support tickets (despite a stated 2-business-day response time), and no clarity on how to proceed—while already being charged $100. I understand this has been asked before, but does anyone have suggestions on what I can do next? Thank you.
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