Hello,
I submitted my EU Digital Services Act trader verification on 23 August 2026, including all requested documentation. Since then the status in App Store Connect has read "In Review", and the section is not editable, so I cannot correct or resubmit anything.
I opened this case on 31 August 2026 and have followed up twice. I have not received a reply.
As of today, 14 September 2026, 16 business days have passed since submission. App Store Connect Help states that if a compliance case is still pending after 14 business days, I should contact Support — which is why I am writing again.
The practical impact: my app Nefelejcs (Apple ID 6799616127) is currently not downloadable in any EU storefront. The app is Hungarian-language and built specifically for users in Hungary, so it is effectively unavailable to all of its intended customers.
Could you please:
tell me the current status of the verification;
tell me whether any submitted document is insufficient, and which one, so that I can correct it — I can also provide English translations of any Hungarian document;
arrange a phone callback if that would be faster.
Thank you,
Attila Nagy App: Nefelejcs — Apple ID 6799616127
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
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