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Apple Developer Program enrollment stuck on Pending after ID verification — Case 102978432103
Hello, My Individual Apple Developer Program enrollment is still showing “Pending”. Initially, I submitted the membership purchase through the Apple Developer website, but the payment was not charged to my card. I contacted Apple Developer Support and was told that something was preventing the payment from fully processing. Because I do not have access to an iPhone, iPad, or Mac, I could not resubmit the enrollment through the Apple Developer app. Apple Developer Support then asked me to verify my identity. I uploaded both the front and back sides of my valid National ID Card and received confirmation that my documents were received and are being reviewed. My account is still showing: “Pending” and “Purchase your membership — To continue your enrollment, complete your purchase now.” I have followed up with Developer Support, but I have not yet received an update. Phone support is currently unavailable due to high call volumes. Enrollment ID: QXPD74J83M Support Case: 102978432103 Could an Apple Developer Support representative please check whether my identity verification has been completed and whether my enrollment or payment state needs to be manually reviewed or reset? I do not want to submit another membership purchase until Apple confirms that it is safe to do so. Thank you.
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Apple Developer Program enrollment stuck on Pending after ID verification — Case 102978432103
Hello, My Individual Apple Developer Program enrollment is still showing “Pending”. Initially, I submitted the membership purchase through the Apple Developer website, but the payment was not charged to my card. I contacted Apple Developer Support and was told that something was preventing the payment from fully processing. Because I do not have access to an iPhone, iPad, or Mac, I could not resubmit the enrollment through the Apple Developer app. Apple Developer Support then asked me to verify my identity. I uploaded both the front and back sides of my valid National ID Card and received confirmation that my documents were received and are being reviewed. My account is still showing: “Pending” and “Purchase your membership — To continue your enrollment, complete your purchase now.” I have followed up with Developer Support, but I have not yet received an update. Phone support is currently unavailable due to high call volumes. Enrollment ID: QXPD74J83M Support Case: 102978432103 Could an Apple Developer Support representative please check whether my identity verification has been completed and whether my enrollment or payment state needs to be manually reviewed or reset? I do not want to submit another membership purchase until Apple confirms that it is safe to do so. Thank you.
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