Apple Developer Program enrollment stuck on Pending after ID verification — Case 102978432103

Hello,

My Individual Apple Developer Program enrollment is still showing “Pending”.

Initially, I submitted the membership purchase through the Apple Developer website, but the payment was not charged to my card.

I contacted Apple Developer Support and was told that something was preventing the payment from fully processing.

Because I do not have access to an iPhone, iPad, or Mac, I could not resubmit the enrollment through the Apple Developer app.

Apple Developer Support then asked me to verify my identity. I uploaded both the front and back sides of my valid National ID Card and received confirmation that my documents were received and are being reviewed.

My account is still showing:

“Pending”

and

“Purchase your membership — To continue your enrollment, complete your purchase now.”

I have followed up with Developer Support, but I have not yet received an update. Phone support is currently unavailable due to high call volumes.

Enrollment ID: QXPD74J83M Support Case: 102978432103

Could an Apple Developer Support representative please check whether my identity verification has been completed and whether my enrollment or payment state needs to be manually reviewed or reset?

I do not want to submit another membership purchase until Apple confirms that it is safe to do so.

Thank you.

Hello,

Thank you for your post. It is important to note that account specific matters fall outside what the forums are able to address. Developer forums are focused on software and accessory development questions. Please understand that we do not review individual account, or membership status questions for privacy reasons.

If you have already opened a case, please reply directly to any emails you’ve received from Developer Support to continue your existing case. If you need to open a new case, please contact us:

https://developer.apple.com/contact/

Best regards,

Developer Support