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Guideline 2.1 response submitted, status still "Rejected" while approaching 14-day compliance deadline
We recently received a 14-day compliance notice regarding Guideline 3.1.2(c) for one of our live apps. We promptly submitted an updated build addressing the subscription flow. However, the build received a Guideline 2.1 (Information Needed) rejection, requesting navigation paths and sandbox reproduction steps for specific In-App Purchase product IDs. Following their instructions to simply reply with the requested information without uploading a new binary, we provided a comprehensive step-by-step PDF navigation guide and submitted our response via App Store Connect yesterday. Because no new binary was uploaded, the submission status remains "Rejected", and our 14-day compliance grace period is expiring in less than 48 hours. We are quite concerned about potential disruption to the live app's availability while waiting for the team to pick up and review our response. Has anyone experienced a similar situation right near the 14-day deadline? Does having an active reply pending review under a "Rejected" status prevent automated removal from sale? Is there any recommended way to flag this urgency to the App Review team beyond the expedited review request (which we already submitted)?
0
0
263
7h
How long does it usually take to hear back from the App Review Board?
Our app was rejected on October 23. After communicating with the App Review team on October 24, the decision was still the same, so we submitted an appeal to the App Review Board that day. It's over 17 days later, and we still haven’t received any update. We totally understand that the review process can take some time, but this new version includes a major self-developed feature that took us quite a while to build, and we’re really hoping to get it online for validation soon. Does anyone know how long it usually takes to get a response from the App Review Board? Or is it okay to follow up with them again at this point? Thank you for any insights.
2
0
208
Nov ’25
App still 'in review'
We received a notice from App Review on June 8 requiring us to make some changes. We submitted an updated version on June 10, but the app has remained in the "In Review" status since then. As the review team mentioned that issues must be resolved within 14 days, we’re now getting a bit worried, since the deadline is approaching and there has been no further update. Does anyone know how we can help speed up the review process?
1
0
92
Jun ’25
App still “In Review”
We received a notice from App Review on June 8 requiring us to make some changes. We submitted an updated version on June 10, but the app has remained in the "In Review" status since then. As the review team mentioned that issues must be resolved within 14 days, we’re now getting a bit worried, since the deadline is approaching and there has been no further update. Does anyone know how we can help speed up the review process?
1
0
113
Jun ’25
Questions about App Review Board
How long does it typically take for the app review board to respond? App was rejected for review on December 16. After initial communication, the review decision remained the same, so we decided to appeal to the app review board. However, nearly a month has passed, and we still haven't received a response. We would like to know how much longer we need to wait. Should we send another message to the app review board? The issue with the previous version in certain regions urgently needs to be resolved, and we are quite anxious about it.
1
0
378
Jan ’25
Guideline 2.1 response submitted, status still "Rejected" while approaching 14-day compliance deadline
We recently received a 14-day compliance notice regarding Guideline 3.1.2(c) for one of our live apps. We promptly submitted an updated build addressing the subscription flow. However, the build received a Guideline 2.1 (Information Needed) rejection, requesting navigation paths and sandbox reproduction steps for specific In-App Purchase product IDs. Following their instructions to simply reply with the requested information without uploading a new binary, we provided a comprehensive step-by-step PDF navigation guide and submitted our response via App Store Connect yesterday. Because no new binary was uploaded, the submission status remains "Rejected", and our 14-day compliance grace period is expiring in less than 48 hours. We are quite concerned about potential disruption to the live app's availability while waiting for the team to pick up and review our response. Has anyone experienced a similar situation right near the 14-day deadline? Does having an active reply pending review under a "Rejected" status prevent automated removal from sale? Is there any recommended way to flag this urgency to the App Review team beyond the expedited review request (which we already submitted)?
Replies
0
Boosts
0
Views
263
Activity
7h
How long does it usually take to hear back from the App Review Board?
Our app was rejected on October 23. After communicating with the App Review team on October 24, the decision was still the same, so we submitted an appeal to the App Review Board that day. It's over 17 days later, and we still haven’t received any update. We totally understand that the review process can take some time, but this new version includes a major self-developed feature that took us quite a while to build, and we’re really hoping to get it online for validation soon. Does anyone know how long it usually takes to get a response from the App Review Board? Or is it okay to follow up with them again at this point? Thank you for any insights.
Replies
2
Boosts
0
Views
208
Activity
Nov ’25
App still 'in review'
We received a notice from App Review on June 8 requiring us to make some changes. We submitted an updated version on June 10, but the app has remained in the "In Review" status since then. As the review team mentioned that issues must be resolved within 14 days, we’re now getting a bit worried, since the deadline is approaching and there has been no further update. Does anyone know how we can help speed up the review process?
Replies
1
Boosts
0
Views
92
Activity
Jun ’25
App still “In Review”
We received a notice from App Review on June 8 requiring us to make some changes. We submitted an updated version on June 10, but the app has remained in the "In Review" status since then. As the review team mentioned that issues must be resolved within 14 days, we’re now getting a bit worried, since the deadline is approaching and there has been no further update. Does anyone know how we can help speed up the review process?
Replies
1
Boosts
0
Views
113
Activity
Jun ’25
Questions about App Review Board
How long does it typically take for the app review board to respond? App was rejected for review on December 16. After initial communication, the review decision remained the same, so we decided to appeal to the app review board. However, nearly a month has passed, and we still haven't received a response. We would like to know how much longer we need to wait. Should we send another message to the app review board? The issue with the previous version in certain regions urgently needs to be resolved, and we are quite anxious about it.
Replies
1
Boosts
0
Views
378
Activity
Jan ’25