We recently received a 14-day compliance notice regarding Guideline 3.1.2(c) for one of our live apps. We promptly submitted an updated build addressing the subscription flow.
However, the build received a Guideline 2.1 (Information Needed) rejection, requesting navigation paths and sandbox reproduction steps for specific In-App Purchase product IDs. Following their instructions to simply reply with the requested information without uploading a new binary, we provided a comprehensive step-by-step PDF navigation guide and submitted our response via App Store Connect yesterday.
Because no new binary was uploaded, the submission status remains "Rejected", and our 14-day compliance grace period is expiring in less than 48 hours. We are quite concerned about potential disruption to the live app's availability while waiting for the team to pick up and review our response.
Has anyone experienced a similar situation right near the 14-day deadline? Does having an active reply pending review under a "Rejected" status prevent automated removal from sale?
Is there any recommended way to flag this urgency to the App Review team beyond the expedited review request (which we already submitted)?
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