My app has been stuck on "In Review" for an unusually long time. Typically, it takes 2–3 days to move from "Waiting for Review" to "In Review," and only about 3 hours from "In Review" to a decision. However, this time it's been sitting in review well beyond that window. I can also confirm from my database that no reviewer has logged in or created a test account yet, so it doesn't appear the review has actively started. I'm not sure what's causing the delay. I'd prefer not to request an expedited review at this point, but I may need to - I have a time sensitive pre-order launch I'm trying to get live as soon as possible. WTF is going on Apple. I am paying $100 per year and this process shouldn't be this painful.

My app has been stuck on "In Review" for an unusually long time. Typically, it takes 2–3 days to move from "Waiting for Review" to "In Review," and only about 3 hours from "In Review" to a decision. However, this time it's been sitting in review well beyond that window. I can also confirm from my database that no reviewer has logged in or created a test account yet, so it doesn't appear the review has actively started. I'm not sure what's causing the delay. I'd prefer not to request an expedited review at this point, but I may need to - I have a time sensitive pre-order launch I'm trying to get live as soon as possible. Has anyone experienced something similar? Any advice on next steps?