Hi all,
We're looking for some level of explanation explaining the delay in review times since the New Year.
I develop an Application that has been on the AppStore for almost a decade and this is a fully functional business. Historically, Apple were quite good with review times and feedback but since the New Year we're suffered massively trying to get important fixes out to our users. This has begun to negatively effect the bottom line of the business.
On top of that, when we ARE lucky enough to get a review, Reviewers have started to make complaints about certain Info.plist declarations that we've had for the longest time with no issue, and they're only being raised as issues now. These rejections lead to further 4-5 day wait times for a review and our customers are on our backs daily looking for answers of why we can't deploy these fixes.
Is this the new reality at Apple? What is the reasoning for these delays? Influx of new apps? Cuts to your review department? Change in how Applications reviews are prioritised? Not even Expedited Reviews are helping as they should.
Please provide us with an explanation of what's going on here because our customers are furious.
Kind regards,
K
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