Dear Apple Developer Support, I hope you are doing well. I am writing to request your assistance regarding our upcoming app submission. Our application has unfortunately been rejected twice due to software-related issues. We have carefully reviewed all the feedback provided by the App Review team and have invested significant effort into addressing every concern. For this third submission, we have implemented major innovations, substantial improvements, and comprehensive changes to the application's functionality, performance, stability, and user experience. We believe these updates fully resolve the issues identified in the previous reviews and bring the app into compliance with the App Store Review Guidelines. We kindly ask the App Review team to evaluate our latest submission based on the newly implemented changes. We appreciate your time and consideration, and we hope for a successful review. Thank you for your continued support. Please let us know if any additional information is required. Kind regards,

Dear Sir/Madam, Our development has only recently started. We previously attempted to submit our app twice, but both submissions were rejected due to software issues. We have now resolved those issues and are preparing to submit the app for the third time. However, we found that our Developer Certificate page has disappeared, and we are unable to download a new certificate required for the submission. Could you please assist us in resolving this issue? Thank you for your support. Davis Singapore.