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Reply to 409 ENTITY_ERROR.RELATIONSHIP.INVALID — Cannot attach build or create version, affecting 2 separate accounts for 1 week
Hi App Store Connect Engineer, Thanks for the help! You were right — once I changed my Xcode Cloud workflow so it wasn't internal-only, the build attached to 1.0.4 on the first try and the version is now waiting for review. Two things I wanted to share while I'm here: The error I was getting really didn't help me figure out what was wrong. It just said something like "invalid relationship" with no real details. I spent a few days thinking the version record itself was somehow broken before I realized it was actually about the build's audience type. Even a short hint like "this build can't be attached because it's internal-only" would have saved a lot of time. It would also be great if this was visible somewhere in App Store Connect — right now you can only see it through the API. The other thing is the support ticket. I opened Case #102865399563 on April 10 — the auto-reply said someone would get back within 2 business days. As of today that's 13 business days, with two follow-ups from me, and still no response. I get that things get busy, but for something that's blocking a release, even an automated update with a rough estimate would help a lot. Right now the silence is hard to plan around. Anyway, thanks again for the reply. Best, DaDalus
Apr ’26
Reply to 409 ENTITY_ERROR.RELATIONSHIP.INVALID — Cannot attach build or create version, affecting 2 separate accounts for 1 week
Hi App Store Connect Engineer, Thanks for the help! You were right — once I changed my Xcode Cloud workflow so it wasn't internal-only, the build attached to 1.0.4 on the first try and the version is now waiting for review. Two things I wanted to share while I'm here: The error I was getting really didn't help me figure out what was wrong. It just said something like "invalid relationship" with no real details. I spent a few days thinking the version record itself was somehow broken before I realized it was actually about the build's audience type. Even a short hint like "this build can't be attached because it's internal-only" would have saved a lot of time. It would also be great if this was visible somewhere in App Store Connect — right now you can only see it through the API. The other thing is the support ticket. I opened Case #102865399563 on April 10 — the auto-reply said someone would get back within 2 business days. As of today that's 13 business days, with two follow-ups from me, and still no response. I get that things get busy, but for something that's blocking a release, even an automated update with a rough estimate would help a lot. Right now the silence is hard to plan around. Anyway, thanks again for the reply. Best, DaDalus
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Apr ’26
Reply to 409 ENTITY_ERROR.RELATIONSHIP.INVALID — Cannot attach build or create version, affecting 2 separate accounts for 1 week
same issue waited very long about 12 days and not yet been acknowledged in the support ticket.
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Apr ’26