Ok - this is ridiculous. You don't respond to emails, you don't follow up on you forum messages (no response from you despite the message above). I just spent 20 minutes waiting to speak with someone only to be hung up on, while waiting for them to 'look into my account'. At what point does someone your side take responsibility and shed some light on what's actually happening?

Been waiting sinxe the 5th for Apple... Android approved my app within 3 days - so why not ;) Good luck!

Nope. Nearly 6 weeks now... got an automated response to my original enquiry, via email, after 2 weeks - nothing since!

Same boat as you... submitted on the 5th of Feb... still 'Waiting for Review' - i've explored every avenue and they're all one-way channels. Phone support are helpless, email support is automated... as are the support responses on here. The whole thing's a joke - they've completely destroyed our momentum 😫 I have no idea what I'm supposed to do at this point - meaningful customer service is literally non-existent

30 days

I've been waiting since the 5th of February - it's literally destroyed our momentum and the complete radio silence is totally unacceptable (one 'automated' reply after 2 weeks) - it appears there is nothing I can do to affect this process (at least through their recommended channels - phone support is a waste of time... nice people, but zero influence). I'm not exaggerating when I say I feel totally helpless here. I've never experienced service quite like this. The fact I'm paying for it, beggars belief!!!

You are not alone! We are having the exact same issue - we've been waiting for over 4-weeks with zero movement, and nothing to suggest anything is likely to change. Phone support has no oversight or influence and I waited over 2 weeks for an 'automated' reply to my support request email (essentially telling me to be patient, and that they're dealing with a large amount of submissions). I'm not sure what to do... Every day that passes is momentum/money/time/enthusiasm lost. It's truly upsetting! Android turned it around in 3 days - I hope for both our sakes that something changes soon! All the best