You are not alone! We are having the exact same issue - we've been waiting for over 4-weeks with zero movement, and nothing to suggest anything is likely to change. Phone support has no oversight or influence and I waited over 2 weeks for an 'automated' reply to my support request email (essentially telling me to be patient, and that they're dealing with a large amount of submissions). I'm not sure what to do... Every day that passes is momentum/money/time/enthusiasm lost. It's truly upsetting! Android turned it around in 3 days - I hope for both our sakes that something changes soon! All the best

I've been waiting since the 5th of February - it's literally destroyed our momentum and the complete radio silence is totally unacceptable (one 'automated' reply after 2 weeks) - it appears there is nothing I can do to affect this process (at least through their recommended channels - phone support is a waste of time... nice people, but zero influence). I'm not exaggerating when I say I feel totally helpless here. I've never experienced service quite like this. The fact I'm paying for it, beggars belief!!!

30 days

Same boat as you... submitted on the 5th of Feb... still 'Waiting for Review' - i've explored every avenue and they're all one-way channels. Phone support are helpless, email support is automated... as are the support responses on here. The whole thing's a joke - they've completely destroyed our momentum 😫 I have no idea what I'm supposed to do at this point - meaningful customer service is literally non-existent

Nope. Nearly 6 weeks now... got an automated response to my original enquiry, via email, after 2 weeks - nothing since!