Nope. Nearly 6 weeks now... got an automated response to my original enquiry, via email, after 2 weeks - nothing since!

Same boat as you... submitted on the 5th of Feb... still 'Waiting for Review' - i've explored every avenue and they're all one-way channels. Phone support are helpless, email support is automated... as are the support responses on here. The whole thing's a joke - they've completely destroyed our momentum 😫 I have no idea what I'm supposed to do at this point - meaningful customer service is literally non-existent

30 days

I've been waiting since the 5th of February - it's literally destroyed our momentum and the complete radio silence is totally unacceptable (one 'automated' reply after 2 weeks) - it appears there is nothing I can do to affect this process (at least through their recommended channels - phone support is a waste of time... nice people, but zero influence). I'm not exaggerating when I say I feel totally helpless here. I've never experienced service quite like this. The fact I'm paying for it, beggars belief!!!

You are not alone! We are having the exact same issue - we've been waiting for over 4-weeks with zero movement, and nothing to suggest anything is likely to change. Phone support has no oversight or influence and I waited over 2 weeks for an 'automated' reply to my support request email (essentially telling me to be patient, and that they're dealing with a large amount of submissions). I'm not sure what to do... Every day that passes is momentum/money/time/enthusiasm lost. It's truly upsetting! Android turned it around in 3 days - I hope for both our sakes that something changes soon! All the best