This is the developer forum. All answers will require you to use programming instructions of some kind. That's the whole point.
You should probably post your question in Apple's Consumer support forums instead: https://discussions.apple.com/welcome
Those consumer support forums are much, much larger. Instead of waiting days (or forever) for an answer, you can expect an answer in a few minutes. You just have to make sure to pick the appropriate forum and provide a good description of the problem. Sometimes, the big forums are so busy that questions don't get answered in a few minutes and they fall off onto page 2, where no one will ever look for them. After 24 hours, an Apple Community Specialist will offer you a couple of Apple Support articles that might or might not help.
Topic:
App & System Services
SubTopic:
Hardware
Tags: