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Reply to TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hi Albert / DTS team, I have filed Feedback Assistant report FB25170197 for this TestFlight installation issue. Could you please route/correlate it with the TestFlight engineering investigation? Affected app: TattooForge AI Tattoo Maker App Store Connect App ID: 6778031109 Bundle ID: com.johnescobar.tattooforgeai Current build: 1.2.12 (24) On October 12, 2026, 15 previous builds expired simultaneously before their 90-day availability periods ended. All 15 have the same expiration timestamp: 2026-10-12T13:13:37Z. I did not manually expire them. The replacement build uploaded on October 13 processes successfully (VALID, not expired) and its internalBuildState is IN_BETA_TESTING. It is assigned to my internal group, and I am the only internal tester with an accepted email invitation. However, installing build 24 fails with “The requested app is not available or doesn't exist.” Devices: iPhone 14 and iPhone 16 Pro Max; iOS 27; TestFlight 4.4.0. Developer membership and the relevant agreements are active, with no export compliance blocker shown. The report includes the full app/account identifiers, verified App Store Connect states, and reproduction steps: https://feedbackassistant.apple.com/feedback/25170197 This is blocking internal testing. Thank you for your help. HunCut
1w
Reply to TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hi Albert / DTS team, I have filed Feedback Assistant report FB25170197 for this TestFlight installation issue. Could you please route/correlate it with the TestFlight engineering investigation? Affected app: TattooForge AI Tattoo Maker App Store Connect App ID: 6778031109 Bundle ID: com.johnescobar.tattooforgeai Current build: 1.2.12 (24) On October 12, 2026, 15 previous builds expired simultaneously before their 90-day availability periods ended. All 15 have the same expiration timestamp: 2026-10-12T13:13:37Z. I did not manually expire them. The replacement build uploaded on October 13 processes successfully (VALID, not expired) and its internalBuildState is IN_BETA_TESTING. It is assigned to my internal group, and I am the only internal tester with an accepted email invitation. However, installing build 24 fails with “The requested app is not available or doesn't exist.” Devices: iPhone 14 and iPhone 16 Pro Max; iOS 27; TestFlight 4.4.0. Developer membership and the relevant agreements are active, with no export compliance blocker shown. The report includes the full app/account identifiers, verified App Store Connect states, and reproduction steps: https://feedbackassistant.apple.com/feedback/25170197 This is blocking internal testing. Thank you for your help. HunCut
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