For me, this was caused by accidentally signing in with my personal apple id that's a low level viewer in AppStoreConnect. When I signed back in with my business email (with admin) all the controls re-appeared.
This can be tricky since Apple will sync your auth across sites. E.g. when I signed into my personal account here on the forum to post this, App Store Connect automatically updated.
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags: