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Reply to App stuck "In Review" for 11 days with no response to inquiries
Day 21 In Review Timeline since my original post: July 16 - expedited review request. No response. July 21 - App Review Status inquiry. No response. July 22 - call with Developer Support (case 102948890778). An email escalation to App Review was sent on our behalf, and we were told we'd be notified of the outcome. No notification received. July 22 - App Review replied in this thread stating the case had been escalated to Developer Support. No contact since. July 31 - still In Review. So one route escalated to App Review, the other escalated to Developer Support, and nine days later we've heard from neither. One ask: can you tell us which of those two escalations is actually open, and who owns it?
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Reply to App stuck "In Review" for 11 days with no response to inquiries
Day 21 In Review Timeline since my original post: July 16 - expedited review request. No response. July 21 - App Review Status inquiry. No response. July 22 - call with Developer Support (case 102948890778). An email escalation to App Review was sent on our behalf, and we were told we'd be notified of the outcome. No notification received. July 22 - App Review replied in this thread stating the case had been escalated to Developer Support. No contact since. July 31 - still In Review. So one route escalated to App Review, the other escalated to Developer Support, and nine days later we've heard from neither. One ask: can you tell us which of those two escalations is actually open, and who owns it?
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