First app stuck in Waiting for Review since October 22 — launch next week, expedite request and support follow-ups unanswered
Hello Apple App Review Team,
I'm looking for assistance with my first iOS app, which is still stuck in “Waiting for Review” despite several attempts to resolve the delay.
Timeline:
October 9: Original submission.
October 12: Submitted a bug-fixed build and provided the demo video requested by App Review.
October 12–22: No progress beyond Waiting for Review.
October 22: Cancelled the previous submission and submitted a substantially improved build with additional bug fixes and improvements.
October 27: The current submission is still Waiting for Review.
I've contacted Apple Developer Support twice through the same support case and have received no substantive response. I've also submitted an expedited review request.
The app integrates with a physical hardware device that reviewers cannot independently pair and use. In response to Apple's request, I supplied a demo video demonstrating the app's functionality.
We are preparing for a market launch next week, and the ongoing delay is putting that launch at risk.
Could someone from App Review please confirm that the submission is correctly queued and help escalate it? I would also appreciate confirmation if anything else is needed from our side.
App Name: Note.ai — Meeting Notes
App bundle ID: dk.odagroup.noteai
Version: 1.6.0
Thank you for your help.
Topic:
App Store Distribution & Marketing
SubTopic:
App Review