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Reply to Unable to upload to store using altool after account transfer
This is the altool command -> FAILURE xcrun altool --verbose --list-providers -u "USERNAME" --password "APPLICATION_PASS" 2025-01-28 11:54:56.589 Verbose logging enabled. 2025-01-28 11:54:56.591 Will look for transporter at executable bundle relative path: /Applications/Xcode.app/Contents/SharedFrameworks/ContentDeliveryServices.framework/itms/bin/iTMSTransporter 2025-01-28 11:54:56.591 Looking for Transporter at path: /Applications/Xcode.app/Contents/SharedFrameworks/ContentDeliveryServices.framework/itms/bin/iTMSTransporter 2025-01-28 11:54:56.591 Looking for Transporter at path: /Applications/Xcode.app/Contents/Developer/usr/bin/../SharedFrameworks/ContentDeliveryServices.framework/itms/bin/iTMSTransporter 2025-01-28 11:54:56.591 Looking for Transporter at path: /Applications/Xcode.app/Contents/Developer/usr/bin/../itms/bin/iTMSTransporter 2025-01-28 11:54:56.591 Looking for Transporter at path: /Applications/Transporter.app/Contents/itms/bin/iTMSTransporter 2025-01-28 11:54:56.591 Looking for Transporter at path: /usr/local/itms/bin/iTMSTransporter 2025-01-28 11:54:56.591 Using default transporter location: /usr/local/itms/bin/iTMSTransporter 2025-01-28 11:54:56.591 iTMSTransporter is not available. Using REST APIs. 2025-01-28 11:54:57.365 WEB SERVICE REQUEST 'generateAppleConnectToken' URL: https://contentdelivery.itunes.apple.com/WebObjects/MZLabelService.woa/json/MZITunesSoftwareService timeout: 1800 method: POST httpHeaders: { "Content-Length" = 519; "Content-Type" = "application/json"; "x-request-id" = "20250128115457-121"; "x-tx-client-name" = altool; "x-tx-client-version" = "7.006 (15006)"; "x-tx-method" = generateAppleConnectToken;} httpBody: { id = "20250128115457-121"; jsonrpc = "2.0"; method = generateAppleConnectToken; params = { Application = altool; ApplicationBundleId = "com.apple.itunes.altool"; FrameworkVersions = { "com.apple.itunes.connect.ITunesConnectFoundation" = "7.006 (15006)"; "com.apple.itunes.connect.ITunesConnectFoundationExtras" = "7.006 (15006)"; "com.apple.itunes.connect.ITunesPackage" = "7.006 (15006)"; }; OSIdentifier = "Mac OS X 13.6.0 (x86_64)"; Password = "**hidden value**"; Username = "USERNAME"; Version = "7.006 (15006)"; };} 2025-01-28 11:54:58.086 WEB SERVICE RESPONSE (generateAppleConnectToken): status code: 200 (no error) MIME/TYPE: application/json httpHeaders: { "Accept-Language" = "en-GB,en;q=0.9"; "Cache-Control" = "private, no-cache, no-store, must-revalidate, max-age=0"; "Content-Encoding" = gzip; "Content-Length" = 226; "Content-Type" = "application/json"; Date = "Tue, 28 Jan 2025 10:54:58 GMT"; Expires = "Thu, 23-Jan-2025 22:35:07 GMT"; Pragma = "no-cache"; Server = "daiquiri/5"; "Strict-Transport-Security" = "max-age=31536000; includeSubDomains"; "apple-originating-system" = MZContentDeliveryProducer; "apple-seq" = "0.0"; "apple-timing-app" = "78 ms"; "apple-tk" = false; b3 = "3b39110652b0cc1628618d94eb6c6c66-2eda47dcb3f45d23"; "x-apple-application-instance" = 242515; "x-apple-application-site" = MR22; "x-apple-jingle-correlation-key" = HM4RCBSSWDGBMKDBRWKOW3DMMY; "x-apple-request-uuid" = "3b391106-52b0-cc16-2861-8d94eb6c6c66"; "x-b3-spanid" = 2eda47dcb3f45d23; "x-b3-traceid" = 3b39110652b0cc1628618d94eb6c6c66; "x-daiquiri-instance" = "daiquiri:13624001:mr85p00it-hyhk04174601:7987:24RELEASE242:daiquiri-amp-processing-shared-int-001-mr, daiquiri:18493002:mr85p00it-hyhk04114201:7987:24RELEASE242:daiquiri-amp-all-shared-ext-001-mr"; "x-json-content-length" = 454; "x-request-through-daiquiri-producer" = "mr-internal"; "x-responding-instance" = "MZContentDeliveryProducer:242515:::"; "x-webobjects-loadaverage" = 0;} httpBody: {"id":"20250128115457-121","jsonrpc":"2.0","error":{"code":1611,"message":"Unable to generate an Apple Connect token at this time due to a general error (1611)"},"result":{"Errors":["Unable to generate an Apple Connect token at this time due to a general error (1611)"],"RestartClient":false,"ErrorCode":1611,"ErrorMessage":"Unable to generate an Apple Connect token at this time due to a general error (1611)","ShouldUseRESTAPIs":false,"Success":false}} 2025-01-28 11:54:58.086 Web service call (generateAppleConnectToken) result: { ErrorCode = 1611; ErrorMessage = "Unable to generate an Apple Connect token at this time due to a general error (1\U2026"; Errors = ( "Unable to generate an Apple Connect token at this time due to a general error (1\U2026" ); RestartClient = 0; ShouldUseRESTAPIs = 0; Success = 0;} 2025-01-28 11:54:58.088 { ErrorCode = 1611; ErrorMessage = "Unable to generate an Apple Connect token at this time due to a general error (1611)"; Errors = ( "Unable to generate an Apple Connect token at this time due to a general error (1611)" ); RestartClient = 0; ShouldUseRESTAPIs = 0; Success = 0;} 2025-01-28 11:54:58.088 Non-localized server string received: 'Unable to generate an Apple Connect token at this time due to a general error'. 2025-01-28 11:54:58.088 Non-localized server string received: 'Unable to generate an Apple Connect token at this time due to a general error'. 2025-01-28 11:54:58.120 Bad status code: <MZWebServiceDAWTokenForUsernameAndPassword: 0x7fdd19908a60> 2025-01-28 11:54:58.121 *** Error: Failed to list providers. 2025-01-28 11:54:58.121 *** Error: Failed to list providers. Failed to get authorization for username 'USERNAME' and password. ( "Error Domain=NSCocoaErrorDomain Code=0 \"Status code: 0\" UserInfo={NSLocalizedDescription=Status code: 0, NSLocalizedFailureReason=The auth server returned a bad status code.}") (-1011) { NSLocalizedDescription = "Failed to list providers."; NSLocalizedFailureReason = "Failed to get authorization for username 'USERNAME' and password. (\n \"Error Domain=NSCocoaErrorDomain Code=0 \\\"Status code: 0\\\" UserInfo={NSLocalizedDescription=Status code: 0, NSLocalizedFailureReason=The auth server returned a bad status code.}\"\n)";}
Jan ’25