Hello everyone, We are currently facing an issue within our organization that has severely impacted our iOS marketing campaigns and app ratings over the last 45 days, and we would appreciate your assistance. Two of our applications—with Apple IDs 6784318600 and 6790401136—have been unable to receive updates since August 30, 2026, and September 22, 2026, respectively. In fact, app 6790401136 has never even been released. While these specific apps remain stuck in the "Waiting for Review" status, our other applications typically undergo review and receive approval in less than 24 hours. Although we suspect there might be an app-specific "shadow ban" (rather than an account-wide one), the fact that app 6790401136 has never been live makes the idea of ​​a ban seem illogical. Our applications are part of a larger platform integrated across the web, iOS, and other mobile channels; however, this situation has prevented us from establishing our iOS user base, and our advertisements are currently directing users to non-functional applications. Throughout this process, we have experienced a frustrating cycle: we wait 9 days only to be rejected for a minor issue, then wait another 9 days, only to be rejected again for a different minor reason—essentially waiting 9 days for fixes that only took 2 hours to implement. At times, we have even manually set the status to "developer rejected" ourselves; given the long 9-day wait, we often need to update the web and Android versions of our platform, and we felt it was inappropriate to keep an outdated version sitting in "Waiting for Review" on iOS. Taking all these factors into account, we are looking at two solid releases that have remained unpublished for 45 days, and we are unsure of how to proceed. Requests for an expedited review have yielded no results, and developer support is not responding to us. Could you please assist us? Thank you very much. Best regards,